Associate Product Manager

Modern Health

11h•Remote

About The Position

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all. We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Role The Associate Product Manager will support the development and iteration of products that make high-quality mental health care more accessible, inclusive, and effective. You will help define and ship features that serve members, clinicians, and employer customers across Modern Health’s digital health platform. In this early-career role, you will work closely with experienced Product Managers, Design, Engineering, Data, Clinical, Operations, Customer Success, Sales, and Marketing to learn the full product lifecycle—from discovery and problem definition through launch and ongoing optimization. You’ll gain broad exposure to how a health tech company builds safe, evidence-informed, and engaging experiences at scale. This is an excellent opportunity for someone who is passionate about mental health, curious about how technology and product thinking can improve outcomes, and eager to grow into a Product Manager role over time. This position is not eligible to be performed in Hawaii.

Requirements

1–3 years of professional experience in product, consulting, business operations, analytics, design, engineering, or a related field; internships and co-op experience in product or tech are a plus.
Demonstrated interest in product management and building digital experiences, ideally with exposure to B2B SaaS, B2C apps, or healthcare/health tech.
Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools is required, and familiarity with SQL or similar tools is a plus.
Excellent written and verbal communication skills; you can distill complex ideas into simple, clear explanations tailored to different audiences.
Empathy for people seeking mental health support and for the clinicians and organizations who serve them, with sensitivity to diverse backgrounds, cultures, and lived experiences.
Collaborative teammate who builds strong relationships with cross-functional partners and is comfortable giving and receiving feedback.
Highly organized with strong attention to detail; able to manage multiple tasks, follow through on commitments, and keep projects moving forward in a fast-paced environment.
Comfortable with ambiguity and change; you are curious, resourceful, and motivated to learn, ask questions, and grow your product toolkit.
Bias toward action and ownership; you proactively identify opportunities to improve the product or team processes and take initiative to help address them.
Familiarity with agile software development practices (e.g., sprints, standups, retrospectives) and modern product development tools (e.g., Jira, Figma, product analytics platforms) is helpful but not required.
Bachelor’s degree or equivalent practical experience in a relevant field (such as business, engineering, design, psychology, public health, or another related discipline).

Responsibilities

Support the definition of product problems and opportunities by synthesizing member, clinician, and customer feedback, usage data, and market research into clear problem statements and hypotheses.
Contribute to the creation and refinement of product requirements, user stories, and acceptance criteria, ensuring they are grounded in user needs, business goals, and clinical and regulatory considerations.
Partner with Design and Engineering to support discovery and delivery, including participating in design reviews, grooming and planning sessions, and sprint ceremonies.
Help maintain a prioritized backlog for your product area, making trade-offs between impact, effort, risk, and dependencies with guidance from senior Product Managers.
Analyze product usage data and experiment results (e.g., A/B tests, pilots) to understand behavior, track performance against success metrics, and generate insights that inform next iterations.
Participate in user research activities (e.g., interviews, usability testing, concept tests) and help translate learnings into actionable product improvements.
Assist with cross-functional launch planning for new features and enhancements, working with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness and clear communication.
Create and maintain clear, concise product documentation, such as feature briefs, FAQs, internal enablement materials, and release notes.
Help ensure that experiences are designed with accessibility, privacy, security, and clinical quality in mind, collaborating closely with clinical and compliance partners where needed.
Champion the voice of the user—members, clinicians, and customers—within your product team, advocating for experiences that are inclusive, equitable, and trauma-informed.
Continuously learn about the mental health and digital health landscape, competitive products, and emerging best practices in product management and health tech.

Benefits

Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Flexible Time Off
Company-wide Collective Pause Days
Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter
Professional Development Stipend
401k
Financial Planning Benefit through Origin
Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement