Associate Product Manager

LANTRONIX•Plymouth, MN

11h•Onsite

About The Position

Lantronix is hiring an Associate Product Manager focused on Product Operations and Enablement for our Out-of-Band (OOB) product portfolio. This role is designed for an early-career product manager or a high-performing technical, operations, enablement, or customer-facing professional who wants a clear path into Product Management. You will keep product execution moving day to day. You will track cross-functional work, run a clean intake process for customer requests, create documentation that customers and internal teams trust, and build enablement that helps Sales teams succeed. This role is in-office in Minneapolis by design to enable coordination across Product Management, Operations, and Sales teams. You will have regular face-to-face interaction with Product Managers across multiple Business Units, Sales leadership, and Production teams. What you will gain Direct mentorship and daily partnership with the Director of Product Strategy. High visibility across Product, Engineering, Support, Sales, Marketing, and Operations. Real ownership of outcomes that deliver value to customers and revenue to the business. Exposure to the full product lifecycle, from market need to product launch through End of Life. Clear growth path into larger product management responsibilities.

Requirements

Experience that demonstrates cross-functional execution and follow-through (Product, Program/Project Management, Support, Sales Engineering, Customer Success, Enablement, Technical Writing, or Operations).
Strong writing skills. You can produce clear, structured documentation and training materials for technical audiences.
Strong organization. You can manage multiple workstreams, deadlines, and stakeholders without dropping details.

Responsibilities

Product execution tracking and release readiness
Maintain current, trusted tracking for roadmap items, releases, dependencies, risks, and action items.
Run recurring check-ins, including agendas, notes, and follow-up actions that drive closure.
Coordinate release of readiness inputs across Engineering, Support, and Sales, including go/no-go signals.
Documentation and knowledge base quality
Coordinate with technical writers to audit and update customer-facing and internal documentation, including how-to guides, FAQs, configuration notes, and release notes.
Keep product knowledge organized and searchable so teams and customers can self-serve.
Turn recurring questions into durable documentation and enablement of assets.
Sales enablement and training
Build and refresh enablement material such as battlecards, FAQs, demo scripts, and quick start guides.
Support training delivery through short modules, live sessions, and knowledge checks.
Partner with Sales and field teams to improve portfolio clarity and product adoption.
Customer and Sales intake and triage
Acknowledge of inbound requests, collect missing information, and route to the responsible owner.
Capture strong problem statements and successful outcomes using a jobs-to-be-done lens.
Maintain a request backlog with customer context, urgency, impact, business value, and next steps
Close the loop with Sales and customer-facing teams so requests do not disappear or go unanswered.
Technical content and social engagement support
Work with Marketing to publish technically credible content that promotes product and supports goals.
Create a content pipeline and produce social media assets for posting across multiple channels.
Track basic performance signals of product messaging to learn what resonates and what to adjust.
AI-assisted workflows
Use AI tools to draft, edit, summarize, and synthesize information faster, while improving quality
Follow data handling guidance and protect confidential and customer information