Associate Product Manager

Teleosoft, Inc.•York, PA

36d•Hybrid

About The Position

The Associate Product Manager is a highly organized and detail-oriented member of the product team. This role is crucial in supporting the development and delivery of our product offerings. The Associate Product Manager works closely with Product Leadership to execute strategic initiatives, manage the product backlog, and ensure that all aspects of the product lifecycle are meticulously maintained.

Requirements

Bachelor’s degree in business, Computer Science, or a related field.
1-2 years of experience in product management or related role.
Strong organizational and time management skills, ability to meet deadlines.
Excellent written and verbal communication skills.
Ability to translate complex requirements into clear and actionable user stories.
Familiarity with Agile methodologies and related tools.
Ability to work collaboratively in a cross-functional team environment.
Detail-oriented with a focus on quality and accuracy.

Nice To Haves

Experience in software development or a technical background.
Previous experience with writing release notes and training materials.
Understanding of product lifecycle management.
Proven ability to effectively communicate technical concepts to non-technical audiences.

Responsibilities

Story Creation: Collaborate with Product Managers and stakeholders to gather requirements, write clear and concise user stories, and ensure that all stories are well-defined and ready for development.
Backlog Management: Assist in prioritizing and organizing the product backlog, ensuring that all items are up-to-date and aligned with the product roadmap. Regularly refine backlog items based on stakeholder feedback and evolving business needs.
Acceptance Testing: Conduct product acceptance testing for all features to ensure that features meet acceptance criteria.
Release Notes and Product Documentation: Write comprehensive and clear release notes for each product update, detailing new features, bug fixes, and improvements. Ensure that release notes are distributed to relevant teams and stakeholders in a timely manner. Ensure that product user manuals and/or help documents are available and updated as needed for client distribution.
Internal Training Resources: Develop training materials and resources to educate internal teams on new features and updates. Conduct training sessions as needed to ensure all teams are equipped with the necessary knowledge to support the product.
Delta Configuration Management: Identify and define configuration changes required for product updates. Work closely with the development, deployment, and operations teams to ensure that these changes are communicated effectively and implemented correctly.
Technical Communication: Translate complex technical concepts into language that is meaningful and easy to understand for various stakeholders, including nontechnical team members, customers, and senior leadership. Answer questions for the Software Engineering team throughout the development process.
Support for CSx and Sales: Participate in Customer Success (CSx) and Sales teams in their efforts at conferences and sales engagements, providing product knowledge, helping to relay the product's value proposition, and gather market insights.
Project Implementation Support: Manage first implementation of a new product, gather feedback for product enhancement. Work closely with Project Managers to support the implementation of new product features, ensuring alignment with product goals and providing the necessary documentation and resources.
Collaboration with Product Leadership: Work under the guidance of Product Leadership to execute the product strategy. Ensure that all tactical activities align with the broader product goals and objectives set by the leadership team.