Associate Product Manager

CAI

1d•$85,000 - $105,000

About The Position

CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence. Our approach is simple because our Purpose informs everything we do: We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience. At CAI, we are committed to living our Foundational Principles, both professionally and personally: - We act with integrity - We serve each other - We serve society - We work for our future As owners, our shared success drives our team-first approach. We put clientsâ interests first, never stop until it's right, and do whatever it takes to get there. CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services. Job Summary: The Associate Product Manager is an individual contributor role supporting the execution and operational management of CAIâs digital product portfolio. This role the digital product team and is responsible for driving roadmap execution, coordinating cross-functional deliverables, and ensuring alignment between regional stakeholders and the digital product team. The Associate Product Manager serves as a project lead for roadmap initiatives, manages product-related requests from CAI regions as internal âaccounts,â and supports marketing, sales enablement, and delivery tracking activities. This role requires a highly motivated, self-directed professional capable of independently managing priorities while informally leading small project teams and working groups.

Requirements

Bachelorâs degree in Business, Engineering, Life Sciences, Information Systems, or related field.
3â5 years of experience in product operations, project management, account management, customer support or related discipline.
Demonstrated ability to independently manage multiple concurrent initiatives.
Experience coordinating cross-functional teams without formal authority.
Strong organizational and follow-through skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office tools, Sharepoint, Teams

Nice To Haves

Project Management (Agile or Waterfall)

Responsibilities

Roadmap Execution & Project Management
Manage tasks and activities associated with digital product roadmap initiatives.
Break down roadmap epics into actionable tasks, track timelines and dependencies, and manage delivery progress.
Coordinate cross-functional contributors including development, marketing, sales, and operations.
Identify risks, escalate issues appropriately, and drive resolution.
Ensure deliverables meet defined scope, timeline, and quality expectations.
Regional Account Management
Manage CAI regions as an internal account.
Manage intake, prioritization, and tracking of regional requirements, requests, and support needs.
Coordinate resources to deliver solutions, ensuring alignment with overall product strategy and roadmap priorities.
Maintain transparency with regional leaders regarding status, trade-offs, and timelines.
Stakeholder Engagement & Requirements Management
Participate in stakeholder meetings to gather requirements, define business needs, and document outcomes.
Facilitate requirements gathering sessions and contribute to solution design discussions.
Develop process maps, user workflows, and functional documentation as needed.
Manage meeting actions, decisions, and follow-ups to ensure accountability and execution.
Marketing and Sales Enablement Support
Manage execution of marketing deliverables associated with product launches and updates.
Develop and maintain marketing collateral, product one-pagers, pitch decks, and sales support content.
Support go-to-market activities in coordination with product and commercial leadership.
Assist in creating value messaging aligned with regional and market needs.
Training and Enablement
Support development and ongoing updates of user training materials and sales enablement resources for the digital portfolio.
Coordinate training sessions and ensure materials reflect current product capabilities.
Collect feedback from users and sales teams to continuously improve enablement materials.
Maintain Knowledge Management libraries as part of the Digital Community of Practice
Commercial and Delivery Tracking
Track digital product opportunities, proposals, and active delivery projects.
Maintain reporting dashboards and summary metrics for leadership visibility.
Support pipeline management and ensure alignment between product availability and sales commitments.