Associate Product Manager

Greenway Health

About The Position

The Associate Product Manager is a key role supporting the product management team by assisting in identifying market needs, defining product vision, and contributing to the development and launch of innovative features that enhance the user experience and deliver exceptional value to clients. Acting as a liaison between engineering teams, product owners, senior product management, and business stakeholders, this role helps maintain and prioritize the product backlog, shares in deploying the product vision, and collaborates closely with others to ensure the team delivers value to the business. The Associate Product Manager assists in defining solutions for required product features, eliciting and documenting requirements, performing impact and workflow analysis, and designing user interfaces. This individual is a self-starter with strong presentation, collaboration, analytic skills and a passion for improving customer experiences through technology, especially artificial intelligence. The Associate Product Manager delivers results while utilizing effective communication and collaborating effectively with stakeholders across Product Management, Sales, Support, PMO, and Development, supporting all elements of the product lifecycle.

Requirements

  • self-starter
  • strong presentation skills
  • strong collaboration skills
  • strong analytic skills
  • passion for improving customer experiences through technology, especially artificial intelligence
  • effective communication
  • collaborating effectively with stakeholders across Product Management, Sales, Support, PMO, and Development

Responsibilities

  • Assist in conducting in-depth market research and analysis to identify emerging trends, customer needs, and competitive landscape within the ambulatory care market.
  • Assist with product planning, delivery, and sustaining efforts; help manage and prioritize the product backlog and user stories; ensure business requirements are represented and traceable throughout the product lifecycle.
  • Represent Business Needs and Drive Clarity: Act as the voice of the business within the team, develop a deep understanding of customer and product needs, produce basic UML diagrams and wireframes to communicate workflows, and track key KPIs, escalating issues as needed.
  • Collaborate with sales, marketing, and customer support teams to gather feedback and understand user pain points.
  • Support the translation and decomposition of market insights and user needs into actionable product requirements and roadmaps aligned with the company's strategic goals.
  • Work closely with engineering, design, and UX teams to define non-technical product specifications, user stories, and acceptance criteria.
  • Assist in leading the product development process from concept to launch, ensuring on-time and on-budget execution.
  • Complete story mapping for relevant workflows that pertain to the product roadmap.
  • Assist in managing product backlogs, prioritize features, and ensure clear communication of product roadmap to stakeholders.
  • Analyze product usage data and user feedback to measure success and identify areas for improvement.
  • Facilitate and participate in defect review meetings, as needed, and review ideas generated by clients.
  • Participate in product demonstrations and presentations to educate clients and internal teams.
  • Stay abreast of evolving regulations and best practices in ambulatory care technology.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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