Associate Product Manager

Intuitive•Sunnyvale, CA

About The Position

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here. Job Description Primary Function of Multiport Product Manager: You will manage da Vinci® Multiport products across the entire product lifecycle. You will develop and conduct market and user research, make product proposals, write product requirements and lead the product through development, design and launch stages. Responsibilities include product business & strategic modeling, product user needs & requirements management, market research, customer interaction, forecasting, pricing, competitive analysis, and new product proposals. You will have the ability to frame these efforts by surgical specialty and product technology. In your first year, you can expect to: Assist in managing the Multiport product roadmap and lifecycle in alignment with the multiport portfolio objectives. Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization. Develop the business justification for new products and features by working with customers and company stakeholders. Develop business analyses, including competitive assessments, to facilitate sound data-driven decision making. Use qualitative and quantitative market research methods and direct customer interviews and observations to develop insights that inform the product roadmap. Refine requirements with feedback from customers, clinical sales and clinical development engineering. Lead cross-functional product teams including engineering, sales and marketing to execute against the product plan. Represent product management in the product development process, complete deliverables such as market requirements and product requirements documents and facilitate tradeoff discussions with design teams while keeping the needs of the customer and the business in mind. Engage with Human Factors and Interaction Design partners during the development process by establishing design requirements, prioritizing design efforts, coordinating design reviews, and documenting and communicating design decisions. Convey product value proposition to global marketing for global product positioning and messaging. Measure product success by monitoring product adoption and seeking post-launch product feedback. Develop a deep understanding of the surgical treatments for applicable indications, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders (KOLs). Collaboratively develop global product commercialization plans with regional marketing and commercial teams. Understand competitive, emerging and complementary technology and its potential impact on Intuitive’s product lines. Work with the product engineering and business development teams to evaluate new technologies and prioritize the new business development pipeline. Monitor and prioritize product quality issues. Work on cross-functional teams to resolve product issues and critical customer issues. Conduct additional activities across the product lifecycle as needed including, participating in product education program development and supporting sustaining product activities including end of life.

Requirements

Minimum Bachelor’s degree required. MBA strongly preferred
Minimum 2 or more years professional experience in product management, marketing, sales, , engineering, or equivalent role
Demonstrated interest in healthcare, hospital operations and medical devices
Good written and verbal communications skills
Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure product success and ability to influence cross-functional teams without formal authority. This includes the ability to lead in bridging communication between engineering, design, marketing, sales, and customers.
Presentation skills to internal & external audiences including leaders at the VP level
Self-directed with awareness to proactively seek advice when needed
Quantitative mindset, proven ability to investigate open-ended problems and work cross-functionally to implement initiatives
Humble nature, demonstrated ability to work creatively amidst competing priorities, and ability to communicate in a clear, concise, and professional manner
Ability to prioritize and smoothly manage multiple competing deadlines and tasks
Ability to travel up to 25% globally

Nice To Haves

Interest of urology surgical specialties preferred
Strong knowledge of the MS Office product suite

Responsibilities

Manage da Vinci® Multiport products across the entire product lifecycle.
Develop and conduct market and user research, make product proposals, write product requirements and lead the product through development, design and launch stages.
Responsibilities include product business & strategic modeling, product user needs & requirements management, market research, customer interaction, forecasting, pricing, competitive analysis, and new product proposals.
Assist in managing the Multiport product roadmap and lifecycle in alignment with the multiport portfolio objectives.
Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
Develop the business justification for new products and features by working with customers and company stakeholders.
Develop business analyses, including competitive assessments, to facilitate sound data-driven decision making.
Use qualitative and quantitative market research methods and direct customer interviews and observations to develop insights that inform the product roadmap.
Refine requirements with feedback from customers, clinical sales and clinical development engineering.
Lead cross-functional product teams including engineering, sales and marketing to execute against the product plan.
Represent product management in the product development process, complete deliverables such as market requirements and product requirements documents and facilitate tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
Engage with Human Factors and Interaction Design partners during the development process by establishing design requirements, prioritizing design efforts, coordinating design reviews, and documenting and communicating design decisions.
Convey product value proposition to global marketing for global product positioning and messaging.
Measure product success by monitoring product adoption and seeking post-launch product feedback.
Develop a deep understanding of the surgical treatments for applicable indications, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders (KOLs).
Collaboratively develop global product commercialization plans with regional marketing and commercial teams.
Understand competitive, emerging and complementary technology and its potential impact on Intuitive’s product lines.
Work with the product engineering and business development teams to evaluate new technologies and prioritize the new business development pipeline.
Monitor and prioritize product quality issues.
Work on cross-functional teams to resolve product issues and critical customer issues.
Conduct additional activities across the product lifecycle as needed including, participating in product education program development and supporting sustaining product activities including end of life.