Associate Product Manager - Consumer Product (LA28)
About The Position
AXS connects fans with the artists and teams they love, selling millions of tickets annually for concerts, festivals, sports, and theater events at iconic venues worldwide. Since its founding in 2011, AXS has consistently advanced the industry, improving fan experiences by making it easier to discover events, find seats, and enjoy live entertainment. The company is passionate about enhancing the fan experience and providing innovative solutions for clients. AXS is seeking a talented and motivated professional to join its Product Management team as an Associate Product Manager. This role involves supporting identity and account management capabilities, including authentication, profile management, preferences, ticket ownership, and account-linked experiences across consumer and partner platforms. The Associate Product Manager will collaborate with cross-functional teams to ensure the timely and successful delivery of high-quality products that meet business needs. They will contribute to future product direction by analyzing customer feedback, monitoring product performance, and making recommendations, as well as participating in product and feature discovery, eliciting requirements, and ensuring alignment with strategic initiatives and business goals.
Requirements
- 1-3 years’ experience in a Product Management/Product Owner Role.
- Strong execution skills, with demonstrated experience managing sprint ceremonies, backlogs, and cross-functional coordination across engineering and QA.
- Ability to translate business needs into clear product requirements and structured documentation.
- Familiarity with product management and development tools such as Jira, Confluence, or similar platforms.
- Experience with A/B testing, experimentation frameworks, and data-driven product optimization.
- Experienced in collaborating with cross-functional teams, across geographies including executive management, product management, operations, legal, sales, and marketing.
- Strong written and verbal communication skills with attention to detail.
Nice To Haves
- Experience with B2C/B2B2C products or account-based products is a plus.
- Experience in live entertainment, ticketing, or adjacent industries (such as sports, venue management, or hospitality) is a plus.
Responsibilities
- Own the day-to-day execution and delivery support for agile squads, including leading sprint ceremonies (standups, planning, grooming, reviews, retros).
- Manage product intake of questions, blockers, and daily operational needs from Engineering, QA, and cross-functional partners to unblock progress.
- Write and prioritize Jira tickets to maintain a healthy and well-organized backlog.
- Assist in product discovery by gathering user insights, analyzing data, and contributing to hypotheses that improve fan engagement and account usability.
- Assist in design and support A/B testing and experimentation to evaluate product changes and optimize fan experiences.
- Monitor product performance and track key metrics; use product data and analytics to identify opportunities to improve product reliability and usability.
- Partner with stakeholders to validate requirements, support feature rollout, collect feedback and ensure delivery aligns with client and market needs.
- Support the documentation of product processes, release notes, and operational workflows for internal teams.
Benefits
- medical, dental and vision insurance
- paid holidays
- vacation and sick time
- company paid basic life insurance
- voluntary life insurance
- parental leave
- 401k Plan (with a current employer match of 3%)
- flexible spending and health savings account options
- wellness offerings
- bonus under the current bonus plan requirements
- Opportunities for learning and leveling up through training and education reimbursement
- A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth
- Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
