About The Position

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Associate Product Manager supports ongoing initiation and maintenance of Kaplan’s education and review products for the Wealth Management line. He/she works with a variety of internal teams to assist in the production of Wealth Management Products. The Associate Product Manager helps ensure content and product enters into the Value Stream for release. This role supports content and product in the production process.

Requirements

  • Bachelors degree or related degree in General Studies
  • 6+ years of experience in General Product Knowledge, Customer Service, Technical Support and IT experience
  • Easily adapt to internal systems and familiarity with Learning Management Systems
  • Proficient at Microsoft Office (word, excel, PPT)
  • Attention to detail, quickly adjusts to changes and timelines, strong ability to work on multiple tasks/projects at once, able to work in a fast pace environment
  • Proactive, project/product focused, and detail oriented

Responsibilities

  • Assists with the strategic planning and product development activities associated with their product line through analysis and insight generation based on available data such as feedback from customers and stakeholders, competitive intelligence, or other sources of relevant information
  • Assure that the necessary communication takes place between the product group and the relevant functional groups (i.e., sales, marketing, student support, regulatory filing, etc.) needed to support the strategic goals of products and initiatives
  • Support sales and marketing activities associated with the products, evaluate revenue, trends, and investigate and take corrective actions when customer issues arise
  • Assists with PSF creation, development, and delivery for value stream and wealth management teams
  • Ensures content needed for instructor-facing platforms is ready for LMS placement, reviewed and accurate prior to release
  • Completes functionality review of “public” product releases confirming delivery is accurate and effective for our clients and students
  • Supports KPE Class Coordinator on the functionality review of all “private and university” class releases
  • Troubleshoot LMS and BDS issues and report as needed

Benefits

  • Remote work provides a flexible work/life balance
  • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
  • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
  • Comprehensive health benefits new hire eligibility starts on day 1 of employment
  • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
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