Associate Principal Content Manager, Qualifications & Exams

FINRA • Rockville, MD

3d • Hybrid

About The Position

FINRA is dedicated to protecting investors and ensuring market integrity. As an independent, not-for-profit organization, we oversee brokerage firms and exchange markets, writing and enforcing rules governing the ethical activities of all registered broker-dealer firms and registered brokers in the United States. Every day, we work to safeguard the investing public against fraud and bad practices, making us a vital force in maintaining trust and fairness in America's financial markets. The Opportunity Shape the future of securities industry qualifications as an Associate Principal Content Manager on our Qualifications and Exams team. In this strategic role, you'll manage the development and maintenance of the examinations that license and certify securities professionals across the industry—from the Series 7 to specialized qualification exams used by FINRA and industry clients. You'll lead expert committees of industry professionals, conduct sophisticated psychometric analysis to ensure exam validity, and keep pace with rapidly evolving securities regulations and products. If you're passionate about measurement science, possess deep knowledge of the financial industry, and excel at managing diverse stakeholder groups, this is your opportunity to influence how the securities industry sets professional standards.

Requirements

• Bachelor's degree and 3 years of securities/financial industry and/or content development experience (or equivalent combination of education and work experience)
• Strong interpersonal abilities with excellent written and oral communication skills—essential for managing relationships with diverse stakeholders who often have competing interests
• Proficiency with standard software applications
• Ability to work independently and produce high-quality deliverables with meticulous attention to detail
• Proven capability to manage complex projects, multiple priorities, and stakeholder expectations effectively

Nice To Haves

• Experience learning and using database systems
• Project management expertise
• Background in psychometrics, educational measurement, or testing industry standards
• Advanced knowledge of securities products, regulations, and industry practices
• Experience with content development, instructional design, or exam development

Responsibilities

• Manage Industry Exam Programs : Oversee the complete lifecycle of qualification exam question banks, analyzing item performance, identifying content gaps, and ensuring exams accurately measure competency across evolving industry knowledge areas
• Lead Expert Committees : Facilitate content committee meetings with securities industry professionals, guiding item development conversations, managing committee composition and performance, and ensuring productivity and quality outcomes
• Ensure Exam Quality : Apply psychometric principles and item statistics to evaluate test question performance, making data-driven decisions about which items to retain, revise, or retire in consultation with the Measurement Services Unit
• Develop High-Quality Content : Edit and refine test items to meet rigorous FINRA/client style standards, ensuring clarity, accuracy, and alignment with testing industry best practices
• Maintain Content Outlines : Update and publish exam content outlines based on ongoing analysis of industry changes, regulatory developments, and job analysis studies
• Monitor Industry Evolution : Research and evaluate the impact of FINRA, SEC, and other regulatory rule changes, new securities products, and industry best practices on exam content, proactively updating materials to maintain relevance
• Enhance Systems & Technology : Participate in developing system requirements and conducting user acceptance testing for FINRA's proprietary item bank and authoring systems
• Serve as Exam Resource : Respond to exam-related inquiries from FINRA staff, member firms, candidates, and external stakeholders with prompt, accurate, and professional guidance
• Contribute to Strategic Initiatives : Support special projects and department-wide initiatives that advance FINRA's qualification exam programs

Benefits

• Employees may be eligible for a discretionary bonus in addition to base pay.
• Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law.
• As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance.
• Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
• FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.
• Time Off and Paid Leave FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year).
• Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule).
• Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment).
• Full-time employees receive nine paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees