Associate Principal, COA Implementation, eCOA Data Insights & Monitoring

IQVIA•Durham, NC

33d

About The Position

Our Team IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research. As part of PCS’s commitment to patients, we have established the PCS-Implementation (PCS-I) team with the aim of ensuring high quality patient experience data (PED) are collected in clinical studies. Our PCS-I enhanced eCOA services include robust eCOA or digital design, UAT, training, and analytical insights / monitoring of PED within a clinical study. Our approaches are rooted in behavioral science, clinical expertise, and technology to uniquely address common pitfalls in PED / eCOA data collection. This fast-growing team is seeking highly motivated individuals to help build our business, meet client demands, and re-imagine how the pharma industry engages with patients. Responsibilities We are seeking an Associate Principal to lead the PED Insights & Analytics (monitoring) portion of our PCS-I study-level solution and offerings. You will be responsible for end‑to‑end delivery of the eCOA analytical insights and compliance monitoring components of our PCS‑I study‑level solutions. This includes hands‑on quantitative analysis, interpretation, and communication of patient experience data (PED) insights, collaboration with cross‑functional study teams, and serving as a trusted advisor to clients on eCOA data quality, completeness, and compliance risk mitigation throughout the study lifecycle. This role will also assume responsibility for process improvements to delivery and scalability of our PED Insights & Analytics portion of our offering.

Requirements

Bachelor's Degree
5-8 years professional experience in data management, data science, and/or consulting with strong quantitative analytical focus
Preferred experience in client-facing roles, including consulting within the pharmaceutical and/or healthcare industry with evidence of career progression
Demonstrable experience in and commitment to the life sciences and/or healthcare industries
Strong demonstrable experience utilizing Excel for data analysis
Strong demonstrable experience in quantitative analytical, interpretive, data story-telling and presentation skills
Well-developed written and verbal communication skills including presentations and analytical report writing (PPT and Word)
Strong capability in understanding quantitative datasets, data interpretation, building calculations, and ensuring high-quality analytical reporting
Excellent interpersonal skills and ability to work effectively with others in and across the organization to accomplish team goals
Fluency in English (spoken and written)
A willingness and ability to travel
Right to live and work in the recruiting country

Nice To Haves

Master's Degree

Responsibilities

Lead delivery of eCOA compliance monitoring and patient experience data (PED) insights across assigned clinical studies, with accountability for analytical quality, timeliness, and client satisfaction
Lead development of study‑level monitoring plans that integrate protocol requirements, critical timepoints, endpoint priorities, and compliance risk considerations
Conduct hands‑on quantitative data analysis using Excel and other analytical tools to evaluate eCOA data completeness, quality, and compliance across various datasets (e.g., eCOA, IRT, EDC, labs, etc.)
Interpret analytical outputs to identify trends, risks, and early warning signals related to eCOA adherence and PED endpoint integrity
Collaborate with internal delivery teams to deliver client‑ready deliverables and monitoring reports that translate analytical findings into actionable insights and recommendations for study teams, sponsors, and other stakeholders
Collaborate closely with study teams, CRAs, and clients to prioritize next steps, align on mitigation strategies, and support execution of corrective actions
Establish and refine eCOA compliance monitoring approaches, providing critical input into business requirements and priorities for enabling tools and scalable delivery models [Document | Word]
Provide subject matter expertise and intellectual leadership on eCOA compliance monitoring best practices to internal teams and external clients
Contribute to process improvement, documentation, and training efforts to enhance consistency, scalability, and quality of PCS‑I monitoring services
Support capability building within the team by mentoring colleagues and contributing to the development of analytical and monitoring skills