Associate Prescription Refill Representative

Providence • Torrance, CA

1d

About The Position

Part of a centralized refill specialist team in a multi-specialty ambulatory care medical group. Under the direct supervision of a licensed provider, responsible for processing prescription phone, fax or electronic refill requests by entering requests into the electronic medical record system for approval. Answers and responds to telephone calls and inquiries. Documents all communications in a timely manner using approved documentations language and standards. Contacts patients and schedules appointments as necessary. Provides excellent customer service to patients, pharmacy personnel, clinical staff, and providers. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Institute and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 1 year of experience working in a healthcare setting

Nice To Haves

• Experience working in a pharmacy services setting.

Responsibilities

• processing prescription phone, fax or electronic refill requests by entering requests into the electronic medical record system for approval.
• Answers and responds to telephone calls and inquiries.
• Documents all communications in a timely manner using approved documentations language and standards.
• Contacts patients and schedules appointments as necessary.
• Provides excellent customer service to patients, pharmacy personnel, clinical staff, and providers.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees