Provides high quality sales and service to investment clients to deliver an exceptional client experience. Provides technical expertise for all aspects of investment management and administration to ensure compliance. Works collaboratively within the branch and the regional team as part of the client/relationship management solution. Identifies and makes referrals to other business groups as appropriate. Assists / oversees the preparation of new business proposals or presentations to clients / prospects based upon their needs. Directly manages a limited number of investment accounts. Develops and implements customer contact schedule. Develops an overall understanding of assigned client’s investment strategy to best serve the customer. Provides general investment support to assigned accounts. Develops an understanding of the Bank’s investment strategy and philosophy and is effectively communicates this to clients and prospects. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Uses models to structure a portfolio based on specific criteria. Prepares spreadsheets and reports with information about performance information, portfolio summaries, asset allocation targets, etc. Implements portfolio re-optimizations and enters client equity and fixed income trades. Monitors cash balances in client accounts and identifies cash requirements. Participates in account review process and completion of required action items. Organizes client files and ensures proper documentation. Performs sales and service support activities as required to meet client needs and maintain overall service levels. Provides administrative support to team members and relationship managers that includes regular communication with clients, investigating and responding to customer inquiries, preparing customized client reports, implementing portfolio re-optimizations, and verifying performance measurement reports. Meets high-quality service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees