Associate People Business Partner

GlossGenius•New York, NY

2h•$100,000 - $135,000•Hybrid

About The Position

As an Associate People Business Partner at GlossGenius, you will be a critical partner to our Sales and Customer Experience organizations. This is a high-impact role for someone who believes that great people operations doesn't just support a business; it accelerates it. You'll partner closely with managers and leaders across these teams to build and maintain a high-performance culture, execute core people processes, and — critically — help scale manager capability through AI-enabled systems and workflows. As GlossGenius continues to grow, we are investing deeply in managers who can think and operate with leverage; you'll be a key architect of that transformation. You will report to the Manager, People Business Partner and will be based in New York City. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

Requirements

2+ years of HR, People Operations, or People Business Partner experience, ideally at a high-growth startup
Demonstrated ability to execute people processes — performance reviews, calibrations, manager training — with rigor and follow-through
Proven experience and a track record of successfully applying AI tools and intelligent automation to reshape and improve core HR functions.
Strong analytical instincts — you're comfortable pulling and interpreting data to identify trends and build a case for action
Excellent communication and relationship-building skills; you can earn trust with ICs and senior leaders alike
A self-starter orientation — you thrive in ambiguous environments, can take a problem from 0 to 1, and don't wait to be told what to do
High empathy paired with high standards; you hold people accountable while treating them with respect

Responsibilities

Serve as a trusted People partner to managers and leaders across Sales and Customer Experience (and other groups as needed), providing guidance on performance, development, organizational effectiveness, and employee relations
Own and execute core people processes end-to-end — performance reviews, talent calibrations, engagement surveys, and action planning — ensuring they run efficiently and deliver meaningful outcomes
Scale manager effectiveness by designing and facilitating training programs that equip leaders to coach, develop, and retain their teams; build systems and resources that enable managers to operate independently and at scale
Champion an AI-first approach to people business partnership — partnering with managers to build AI-powered workflows, tools, and decision-support systems that increase throughput, scale performance management, and reduce operational drag across the employee lifecycle
Identify trends in performance, engagement, and attrition data and translate them into actionable recommendations for business leaders
Partner cross-functionally to support headcount planning, compensation decisions, and compliance
Support employee relations matters with care, consistency, and sound judgment, escalating appropriately when needed
Contribute to the broader People team's roadmap by bringing a builder's mindset to programs, processes, and tools that don't yet exist

Benefits

Flexible PTO
Competitive health & dental insurance options, with premiums partially covered by GG
Fertility and adoption benefits via Carrot and Kindbody
Generous, fully-paid parental leave policy
401k benefit — employees are eligible to contribute starting day 1 of employment
Professional Development — employees receive a yearly stipend for approved learning and educational-related expenses
Pre-tax commuter benefits
Dependent Care FSA
Home office support
Team Bonding opportunities — as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year