Associate Patient Services Specialist

Providence • Orange, CA

2d • Onsite

About The Position

Associate Patient Services Specialist at Providence St. Joseph Hospital Orange in Orange, CA. This position is Part Time and will work <40>-hour, Day shifts. St. Joseph Hospital is four-time designated for Magnet status, the highest recognition for nursing excellence. Since 2007, St. Joseph Hospital has been recognized as a Magnet hospital—a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Join Providence St. Joseph Hospital - Orange, recognized as one of the best regional hospitals in 14 types of care by U.S. News & World Report. We are a proud recipient of the 2025 Women’s Choice Award in multiple categories of women’s care such as Bariatrics, Cancer Care, Comprehensive Breast Centers, Emergency Care, Heart Care, Minimally Invasive Surgery, Obstetrics, Patient Experience, Patient Safety, Stroke Care, Women's Services and Best Mammogram Imaging Center. Pre-registers and registers patients presenting to the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic information, and financial data retrieval of required signatures and documents. Enters the financial and admission data into the hospital information computer systems. Provides feedback to the manager on inaccurate/incomplete data collected to facilitate the provision of follow-up education. Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Joseph Hospital Of Orange and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Coursework/Training: Pass Admitting Services formal training and competency program within 90 days of hire.
• 6 months Administrative experience in a healthcare office setting (physician's office, clinic or hospital).

Nice To Haves

• Coursework/Training: College or Vocational education.
• Insurance experience in billing, verification or eligibility determination.
• Experience in providing values-based customer service.

Responsibilities

• Pre-registers and registers patients presenting to the hospital for inpatient and outpatient services.
• Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient's bill of rights.
• Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic information, and financial data retrieval of required signatures and documents.
• Enters the financial and admission data into the hospital information computer systems.
• Provides feedback to the manager on inaccurate/incomplete data collected to facilitate the provision of follow-up education.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees