Associate Patient Care Coordinator

UnitedHealth Group•Owensboro, KY

8d•$16 - $29•Onsite

About The Position

Opportunities at Owensboro Health, in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together. This position is full-time, Monday – Friday, with rotating Saturdays. Employees are required to work shifts during our normal business hours of 6:30 AM - 5:00 PM. It may be necessary, given the business need, to work occasional overtime. This position works from any of our 3 facilities as business needs determined. Our offices are located at 2200 E Parrish Ave, Owensboro, KY, 42303, 1006 Ford Avenue, Owensboro, KY 42301, 1000 Breckenridge Street, Owensboro, KY 42303. We offer the first 8 weeks (full-time) of paid training. The hours of the training will be 8:00 AM - 4:30 PM CST from Monday - Friday. Training will be conducted onsite.

Requirements

High School Diploma/GED
Ability to work onsite at any of our facilities as needed. Our offices are located at 2200 E Parrish Ave, Owensboro, KY, 42303, 1006 Ford Avenue, Owensboro, KY 42301, 1000 Breckenridge Street, Owensboro, KY 42303
Ability to work any shift between the hours of 6:30 AM - 5:00 PM from Monday – Friday, with rotating Saturdays, including the flexibility to work occasional overtime based on business need
Must be 18 years of age OR older

Nice To Haves

1+ years of related work experience, including data entry
1+ years of customer service experience
Working knowledge of medical office procedures and medical terminology

Responsibilities

Schedules appointment times using computerized scheduling programs
May communicate with physicians and other healthcare team members to ensure availability of facilities and staff
Communicate with patients and / or their families to provide necessary pre-procedure instructions and / or to confirm appointments
Performs insurance verification and / or pre - authorizations as necessary
May be responsible for entering patient demographic information and scanning documents into an Electronic Medical Record (EMR) system
May correspond with referring providers and / or patients for reports, information exchange, scheduling, x - rays, and paperwork. The pace is fast, so your ability to multi-task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers