Associate Patient Care Coordinator
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator role will provide back office support for surgery authorizations, pre-surgical testing, surgery scheduling and patient follow-up and communication. Manages the referrals process, processes incoming and outgoing referrals, and prior authorizations. This function includes intake, notification and census roles. This position is full-time, Monday - Friday. Employees are required to work from 8:00 am - 5:00 pm. Working hours may vary. Our office is located at Stow, OH We offer 1 week on paid training. The hours during training will be from 8:00 am - 5:00 pm from Monday - Friday. Primary Responsibilities: Applies knowledge / skills to activities that often vary from day to day. Demonstrates a moderate level of knowledge and skills in own function. Requires little assistance with standard and non-standard requests. Solves routine problems on own. Works with supervisor to solve more complex problems. Prioritizes and organizes own work to meet agreed upon deadlines. Works with others as part of a team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- High School Diploma / GED
- Must be 18 years of age OR older
- 3+ years of general medical office experience
- 1+ year of prior authorization and surgery scheduling experience
- Ability to work from 8:00 am - 5:00 pm. from Monday - Friday. Working hours may vary
Responsibilities
- Applies knowledge / skills to activities that often vary from day to day.
- Demonstrates a moderate level of knowledge and skills in own function.
- Requires little assistance with standard and non-standard requests.
- Solves routine problems on own.
- Works with supervisor to solve more complex problems.
- Prioritizes and organizes own work to meet agreed upon deadlines.
- Works with others as part of a team
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
