Associate Patient Care Coordinator
About The Position
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Requirements
- High School Diploma/GED (or higher)
- 1+ years of related work experience including data entry
- Beginner level of knowledge of medical office procedures and medical terminology
Nice To Haves
- Healthcare experience
- ECW experience
- Prior healthcare experience with referrals, prior authorizations and insurance verification
- Basic knowledge of healthcare insurance
Responsibilities
- Greets patients as they arrive and manage 15-minute wait time
- Assist patients with intake processes including copying required documents
- Collects co - payments, co - insurance and deductibles and issues receipt
- Manages cashier box and daily deposits according to company policies
- Processes walk - in patients and visitors
- Answers phones and schedules appointments
- Manages medical records (maintains, files / scans, prepares for schedule)
- Ensures all correspondence is scanned and / or filed in a timely manner
- Processes requests for medical records release and maintains appropriate logs, etc.
- Other duties as assigned
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
