Associate Order Management Representative

Cleveland-Cliffs•East Chicago, IN

4d•Onsite

About The Position

Cleveland-Cliffs Steel has an immediate opportunity for an Associate Order Management Representative at our East Chicago, IN office. As an Associate Order Management Representative at Cleveland-Cliffs Steel, you will be part of a team that is directly responsible for the entry and processing of varied customer purchase orders. This position is highly focused on data entry throughput, and reliant on accuracy in a fast-paced environment. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered. Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment. Cleveland-Cliffs is the largest flat-rolled steel producer in North America. Founded in 1847 as a mine operator, Cliffs is also the largest manufacturer of iron ore pellets in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. As a team of more than 30,000 people, we proudly serve a diverse range of markets and are the largest steel supplier to the automotive industry in North America. Built on a strong safety and environmental stewardship legacy, we operate responsibly and are committed to a sustainable future. With ongoing initiatives to reduce waste, improve water conservation, and reduce carbon emissions, we promise to become North America’s leader in steelmaking and mining sustainability. Cleveland-Cliffs offers opportunities for high-performing individuals in a myriad of technical and professional disciplines. Whether in the field or office, Cleveland-Cliffs fosters an environment that empowers our employees to achieve their highest potential. Employees will be presented with a challenging and rewarding environment. A competitive compensation package, opportunities for advancement, and work-life balance all lead to a positive, passionate career at Cleveland-Cliffs.

Requirements

High School Diploma and 2 years of relevant work experience or a Bachelor’s degree
Working knowledge of computers and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
Excellent written and verbal communication skills
Ability to demonstrate attention to detail
Ability to demonstrate time management and organization skills
Effectively communicates with team internally and externally
Ability to multi-task and prioritize

Nice To Haves

High volume order entry/processing experience
Knowledge in SAP or other ERP Systems

Responsibilities

Understand customer purchase order, contract, and/or part specification sheet requirements and how the information is applicable to the production of the steel
Enter orders using appropriate technologies into various entry systems
Review and check orders for discrepancies and/or errors, updating where appropriate
Develop knowledge of internal business processes and systems
Process customer order changes that impact the manufacturing/processing or shipment of the steel
Review and resolve order issues with internal stakeholders
Understand specific production plant capabilities
Other duties as assigned