Associate Operations Support Analyst
About The Position
Run and analyze reports such as monthly drill reports to create a master drill schedule Research and interpret standard information and identify inconsistencies in data or results Assist in training team members on drill processes as well as provide testing assistance for production validation Prepare basic presentations for management and audit Support trouble ticket resolution Work closely with Safebox Vault Operations team to keep process in compliance with state reporting deadlines. Manage drill notice letter inventory working closely with Legal/Compliance to approve changes made to client drill notices.
Requirements
- 1-2 years of relevant experience preferred
- Knowledge of Basic Banking and Services
- Proficient in Microsoft Office
- Proven problem-solving and negotiation skills
- Consistently demonstrates clear and concise written and verbal communication
- Bachelor's degree/University degree or equivalent experience
- Banking
- Communication
- Depository Services
- Detail-Oriented
- Interpreting Regulations
- Organizing
- Policy Evaluation
- Policy Interpretation
- Policy Reviews
- Prioritization
- Project Coordination
- Project Organization
- Retail Banking
- Time Management
- Vendor Management
Responsibilities
- Run and analyze reports to create a master drill schedule
- Research and interpret standard information
- Identify inconsistencies in data or results
- Assist in training team members on drill processes
- Provide testing assistance for production validation
- Prepare basic presentations for management and audit
- Support trouble ticket resolution
- Work closely with Safebox Vault Operations team to keep process in compliance with state reporting deadlines
- Manage drill notice letter inventory
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
