Associate Operations Support Analyst Hybrid Entry Level

Citi•San Antonio, TX

2d•Hybrid

About The Position

Successful Associate Ops Support Analysts should demonstrate the following behaviors: Develops our People: Builds talent and teams for Citi by creating a culture of meritocracy and transparency, and celebrating excellence, initiative and courage Drives Value for Clients: Enables economic value and positive social impact for clients, companies, governments, and communities Works as a Partner: Works collaboratively across the firm and encourages others to achieve the best results for Citi and our clients Champions Progress: Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo in support of Citi’s vision and global strategy Lives our Values: Ensures systematically responsible outcomes while driving performance and balancing short and long term risks Delivers Results: Sets high standards and achieves performance objectives by creating a clear path toward ethical and sustainable results On a daily basis, an Associate Ops Support Analyst will be responsible for the following: Coordinates Strategies/tactics between job functions to ensure no carry over. Analyses and prioritizes own work activities to complete daily assignments. Assists team members with resolution to problems. Communicates with external and internal departments to ensure proper resolution of issues. Ability to troubleshoot issues and make sound judgments. Handles and/or assists in various projects related to the department and applies technical proficiency Able to get along well with others that fosters a great team environment. Maintain high productivity and accuracy rates to meet our service level standards. Be Accountable, Reliable and Dependable This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Requirements

1 year+ prior banking experience
Detail Oriented and able to work independently
Strong Problem Solving and Decision making skills
Highly effective communication (verbal & written) and analytical skills
Ability to prioritize, meet accuracy and service level standards in a fast-paced environment a must.
Technical proficiency with Outlook, Microsoft Word, PowerPoint and Excel
Desire to Succeed, Adapt to Changes and Strong Work Ethic
Bachelor’s Degree/Associate's Degree or equivalent experience

Nice To Haves

Prior knowledge and/or experience with the following systems: BABO, Citismart, Systematics, RSM, Pep+, Sign Plus, EIC, Salesforce, Wausau, CBusOL Portal and Web Cash Manager a plus.

Responsibilities

Coordinates Strategies/tactics between job functions to ensure no carry over.
Analyses and prioritizes own work activities to complete daily assignments.
Assists team members with resolution to problems.
Communicates with external and internal departments to ensure proper resolution of issues.
Ability to troubleshoot issues and make sound judgments.
Handles and/or assists in various projects related to the department and applies technical proficiency
Able to get along well with others that fosters a great team environment.
Maintain high productivity and accuracy rates to meet our service level standards.
Be Accountable, Reliable and Dependable

Benefits

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit citibenefits.com.
Available offerings may vary by jurisdiction, job level, and date of hire.

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