Associate Operations Project Manager

Menasha Corporation•Alsip, IL

1d•$67,594 - $84,493•Onsite

About The Position

Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. This role is fully onsite and follows a Monday–Friday schedule, 8:00 a.m. to 4:30 p.m.

Requirements

Bachelor’s degree required
Some relevant experience required
Ability to design, implement and execute business processes and associated applications
Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department
Familiarity with organization's policies, standards and procedures guiding customer interactions
Knowledge of practices, tools, and techniques for communicating with a customer
Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests

Responsibilities

Manages/monitors and analyzes inventory and customer forecasts to initiate production scheduling and/or material orders, working closely with key stakeholders
Supports overall client pricing strategies including negotiating pricing with external vendors
Ensures timely order entry and proactively manages order timelines for assigned account(s)
Receives and responds to customer complaints and processes appropriate corrective actions
Proactively monitors open orders to advise key stakeholders of possible lead time challenges
Demonstrates knowledge of Menasha’s products and capabilities to align with customer’s products and objectives
Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory
Prepares purchase orders for outside materials
Prepares and reviews required business reports
Supports continuous improvement initiatives