Associate Operations Processor - Lockbox

Wells Fargo Bank•Tukwila, WA

11d•$22 - $26•Onsite

About The Position

About this role: Wells Fargo is seeking an Associate Operations Processor. This position is the first step in a rewarding career in financial services. You'll learn about payment processing, and the financial services industry. Lockbox is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. In this role you'll be performing general clerical operations tasks that are routine and/or repetitive in nature. As an Associate Operations Processor, you will be responsible for receiving, preparing and distributing incoming and/or outgoing mail or packages; as well as, capturing transactions into a proprietary processing system. Other duties may include: opening, reviewing, sorting, logging, batching, scanning, verifying or matching data on documents, performing simple data entry tasks and routine math calculations. You will work under close supervision following established procedures. The successful Associate Operations Processor will demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. The working environment is fun with a casual dress code in a highly secure facility. In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures

Requirements

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Mail Room/Lockbox Experience
Mail Extraction Experience
10-key numerical data entry experience
Strong attention to detail and accuracy skills
Ability to achieve high production and quality standards
Ability to work effectively, as well as independently, in a team environment

Responsibilities

Assist in receiving/sorting mail per customer number and deadline time
Assist in prepping and slicing mail for Extraction Team
Assist in mail extraction
Assist in scanning documentation
Performing data entry
Attention to detail, follow policy/procedures
Work independently to meet customer SLA's while maintaining production and quality Standards
Ability to lift 10 lbs.