Associate Operations Manager, Quality Inspection

Globus Medical•Memphis, TN

About The Position

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. Primary Summary: The Associate Operations Manager oversees daily operations with a strong focus on maintaining product quality, process integrity, and customer satisfaction. This role ensures all inspection, logistics, and service activities meet rigorous quality standards and support the company’s long-term operational goals. The manager leads continuous improvement initiatives to enhance efficiency, accuracy, and compliance while maintaining proper inventory control and workflow coordination. Collaborating with Operations leadership and Finance, this position aligns departmental performance with established budgets and business objectives. The manager fosters a culture of accountability, engagement, and quality excellence, ensuring all operations adhere to company policies, industry codes, and regulatory requirements.

Requirements

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
Strong and proven people leadership skills (coaching, motivating, guiding, improving, performing).
Excellent communication and interpersonal skills
Demonstrated leadership and team building experience including the ability to effectively drive change to drive the business forward
Significant Medical Device manufacturing/warehouse experience

Nice To Haves

Experience in Medical Device, Spine, or Orthopedics industry preferred

Responsibilities

Supports all Operations activities (Logistics, Inspection and Customer Service) on a daily basis to ensure 100% quality, delivery and customer satisfaction - both urgent and long term - to the internal Sales Reps and external Customers
Promotes and creates a high level of engagement within the team and ensures that all team members work towards established and communicated goals
Evaluates and improves operations processes on quality, efficiency and effectiveness
Carries out inventory analysis and maintains proper stock levels, makes recommendations where suitable
Execute established budget and forecast in collaboration with Operations leadership and Finance to achieve operational success
Builds and enhances a strong team culture within Operations
Performs other duties as assigned
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.