Associate, New Stream - Sell Side

dentsuLos Angeles, CA
5d$39,000 - $45,000

About The Position

We’re looking for a strategic and operationally-minded Associate to join the Program Leadership team within dentsu’s New Stream Media (NSM) group. This role is ideal for someone who thrives in a fast-paced agency environment and enjoys working at the intersection of program management and business operations. As part of the team that helps clients build and scale Retail Media Networks (RMNs) from the sell side, you’ll play a critical role in supporting dentsu Media/Monetization Leads in running key accounts. You’ll also collaborate with cross functional teams on internal agency operations and lead the project management of client-specific projects

Requirements

  • 1+ years of experience in program management, project management, client services, or related fields.
  • Strong organizational skills and excels at keeping multiple complex projects moving forward simultaneously.
  • Able to effectively multi-task, prioritize, and manage competing demands across several ongoing initiatives.
  • Excellent communication and relationship-building abilities.
  • Comfortable working in ambiguous environments and defining new processes.

Nice To Haves

  • Experience in retail media, retail, or agency environments preferred.

Responsibilities

  • Partner closely with the Media/Monetization Lead to manage day-to-day account operations on specific client work.
  • Own meeting planning, scheduling, and workback timelines to ensure smooth execution across workstreams.
  • Track deliverables and proactively identify risks or blockers to keep programs on track.
  • Assist in developing operational frameworks and processes that improve team efficiency.
  • Serve as a key point of contact for internal teams and client stakeholders.
  • Assist in developing operational frameworks and processes that improve team & Client efficiency.
  • Contribute to internal initiatives that enhance agency capabilities and service delivery.
  • Translate clients' needs into actionable plans and coordinate cross-functional execution.
  • Accountable for accurate tracking and reporting of revenue for assigned clients.
  • Overseeing contract reviews, renewals, and compliance with legal requirements for new and existing projects.
  • Leading operational setup, onboarding, and rollout of new RMN initiatives and offerings.
  • Facilitating the renewal process for client contracts, including documentation and stakeholder alignment.
  • Foster a collaborative and inclusive team culture.
  • Document program leadership best practices.
  • Keep a pulse on evolving Retail Media industry trends.

Benefits

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave
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