Associate Medical Director

CenterWell
8dHybrid

About The Position

Become a part of our caring community and help us put health first As the associate medical director (AMD) reporting to the chief medical officer, you will be an instrumental member of our primary care team. You will combine clinical practice with leadership and clinical management to ensure patient care and alignment with value-based care (VBC) principles. This market/center-specific role requires flexibility to adapt responsibilities and demands a unique blend of clinical management, financial, and strategic partnership to optimize patient care and business outcomes. This is a hybrid position of working from home, in clinical practice, and making visits to locations within the affiliated practices. You will need to reside in Florida in Jacksonville, Daytona Beach, or the Space Coast.} The IPA medical director is a clinical and operational leader responsible for driving performance across Independent Practice Association (IPA) partners. This role focuses on advancing value-based care, improving clinical quality, strengthening provider engagement, and optimizing financial and operational outcomes across contracted IPA networks

Requirements

  • Graduate of an accredited medical school (MD/DO) with a current medical license, maintaining licensure requirements of the state of jurisdiction
  • Board Certification in Family Medicine, Internal Medicine or Geriatric Medicine
  • Minimum five years of experience in outpatient practice, with clinical experience in primary care, senior health, and value-based care (VBC)
  • Minimum three years of experience leading clinicians in a leadership role with demonstrated impact on clinician talent, culture, and performance, and effective partnership with operations and supporting teams
  • Skilled in use of clinical technology platforms and resources, such as EMR systems (e.g. athenahealth, Epic, eClinicalWorks), voice documentation tools (e.g. Dragon, Abridge) and clinical evidence & pathway resources (e.g. UpToDate)
  • This role is considered patient facing and is part of CenterWell's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Candidates selected for this job will require adherence to Humana's flu vaccine policy.
  • Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Responsibilities

  • Leadership & IPA Network Management: Build and maintain strong relationships with IPA physician groups, ensuring alignment with organizational strategy and value-based care goals.
  • Lead clinical strategy for IPA performance, focusing on quality, utilization, patient experience, and risk adjustment.
  • Provide coaching, education, and performance feedback to IPA clinicians and administrators.
  • Conduct routine IPA site visits, host provider meetings, and facilitate communication across IPA stakeholders.
  • Partner with contracting and network teams to support provider recruitment, engagement, and performance optimization.
  • Represent the organization across IPA forums, community events, and strategic initiatives.
  • Clinical Performance Oversight: Monitor IPA performance dashboards, Stars, HEDIS, MRA, NPS, utilization metrics, and cost-of-care indicators.
  • Identify gaps and build improvement plans for care management, coding accuracy, patient access, and population health initiatives.
  • Conduct chart reviews and medical record assessments to validate coding, quality, and clinical documentation standards.
  • Collaborate with care coordination, pharmacy, population health, and analytics teams to drive outcomes.
  • Ensure IPA clinicians appropriately manage high-risk patients and partner with care teams for transitions of care and chronic disease management.
  • Operational & Financial Performance: Partner with IPA operations, provider relations, and finance teams to monitor financial performance and value-based contract outcomes.
  • Support annual budgeting, forecasting, and incentive alignment for IPA partners.
  • Guide IPA groups in understanding clinical and financial drivers impacting shared savings, capitation performance, and incentive payouts.
  • Troubleshoot operational or workflow barriers impacting performance.
  • Cross-Functional Collaboration: Work in dyad partnership with Market leadership and Shared Services teams to align strategy, goals, and execution.
  • Coordinate enterprise-wide initiatives for clinical quality improvement, documentation, coding, and care delivery.
  • Maintain consistent communication channels across teams to ensure unified messaging and coordinated IPA support.

Benefits

  • Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
  • Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
  • Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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