About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. R-236524 Associate Manufacturing Systems Engineer What you will do In this vital role, you will be part of Amgen's newest and most sophisticated final product assembly and packaging plant. The Final Product facility will feature best-in-class device assembly and packaging technologies with embedded Industry 4.0 capabilities, while integrating sustainability innovations to reduce carbon and waste as part of Amgen’s plan to become a carbon-neutral company by 2027. As an Entry Level IS Business Systems Analyst, you will support the analysis, design, and implementation of information systems solutions that enable manufacturing and operational excellence. You will collaborate closely with business partners, engineers, and technology teams to gather and document requirements, assist with system testing and validation activities, troubleshoot issues, and provide day-to-day support for manufacturing systems. This role is ideal for someone early in their career who is eager to learn, develop technical and business analysis skills, and contribute to the continuous improvement of manufacturing processes through technology.

Requirements

  • Bachelor’s degree OR Associate’s degree and 4 years of Information Systems, Business Analysis, or related experience OR High school diploma / GED and 6 years of Information Systems, Business Analysis, or related experience
  • Strong analytical and problem-solving skills
  • Clear verbal and written communication skills
  • Ability to work effectively in cross-functional and virtual teams
  • High level of initiative, curiosity, and eagerness to learn
  • Ability to manage multiple priorities in a fast-paced environment
  • Team-oriented mindset with a focus on collaboration and shared success

Nice To Haves

  • Bachelor’s degree in computer science, engineering, information systems, or a related field
  • Exposure to manufacturing or industrial systems such as Rockwell FactoryTalk, ThinManager, SCADA, machine learning, or automation platforms
  • Familiarity with manufacturing data integrations (e.g., SQL, web services, APIs, messaging)
  • Basic understanding or hands-on experience with data analysis and visualization tools (e.g., Datalake, Spotfire, Tableau, Power BI)
  • Experience or coursework related to software testing, validation, or system support
  • Exposure to Industry 4.0 technologies, automation, or digital manufacturing concepts
  • Basic knowledge of GMP, 21 CFR Part 11, change control, and validation concepts (training or coursework acceptable)
  • Willingness and ability to learn new systems, tools, and technologies quickly
  • Any experience supporting or working with computerized systems in a regulated environment is a plus

Responsibilities

  • Own and support key manufacturing and digital systems within the Amgen Ohio operations and technology portfolio
  • Perform troubleshooting, maintenance, and performance monitoring of manufacturing systems
  • Collaborate with delivery, platform, and architecture teams to ensure solutions align with approved standards and guidelines
  • Support projects and initiatives including system upgrades, enhancements, and new technology introductions
  • Create process flows and diagrams to help visualize current-state and future-state processes and identify improvement opportunities
  • Work with business partners to understand how automation and digital solutions can improve workflow, data visibility, and productivity
  • Assist in gathering, documenting, and validating business and system requirements from end users and stakeholders
  • Support the creation and execution of test cases, test plans, and validation documentation to ensure systems meet business and regulatory requirements
  • Develop and maintain documentation such as SOPs, user guides, process maps, functional/design documents, and operational diagrams
  • Learn and apply Industry 4.0 concepts and manufacturing data integrations under the guidance of senior team members
  • Participate in cross-functional teams and contribute to continuous improvement efforts across manufacturing and IS
  • Provide end-user support and assist with issue resolution in a regulated manufacturing environment
  • This position may have limited after-hours or on-call responsibilities, as needed

Benefits

  • As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being.
  • From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible.
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