Associate Managing Director - MPIP Business Office Amarillo

Texas Tech University • Amarillo, TX

42d • Onsite

About The Position

The Associate Managing Director, MPIP Business Office Amarillo is responsible for the daily operations and oversight of all Business Office functions. This role manages processes related to cash management, billing, collections, payment posting, and accounts receivable, in coordination with department supervisors. This position ensures efficient revenue cycle operations while maintaining compliance with regulatory requirements, institutional policies, and delivering high levels of customer service. Monitor and analyze operational performance using relevant financial and operational reports to improve insurance claims processing, patient collections, refunds, payment posting, and overall cash management. Develop, implement, and regularly update department policies and procedures to align with industry standards, TTUHSC policies, and applicable regulations. Oversee Human Resources-related functions within the department, including staffing coverage, timekeeping, payroll, recruitment, position management, and performance evaluations. Facilitate ongoing staff development by providing training and educational opportunities to maintain high performance and compliance with industry best practices. Support organizational goals by leading or contributing to special projects or initiatives. Serve as the department lead in the absence of the Managing Director, ensuring continuity of leadership and operations.

Requirements

• Bachelor's degree in a related field plus six years of progressively responsible management experience OR a combination of education and/or years of progressively responsible management experience to equal a minimum of 10 years.

Nice To Haves

• At least 3-5 years experience in health care revenue cycle management or practice management operations is preferred.
• Experience in an academic multispecialty practice is a plus.
• Electronic Medical Record and Practice Management Systems
• Working knowledge of medical accounts receivable management, collections, payment posting, cashier services and refunds management
• Familiarity with insurance payors, fee schedules and provider credentialing/enrollment processes
• Strong working knowledge of Microsoft Office Suite applications
• Excellent written and verbal communication skills; able to interact professionally across all levels of faculty and staff
• Ability to manage multiple tasks in a deadline-driven environment, including claims filing requirements

Responsibilities

• Monitor and analyze operational performance using relevant financial and operational reports to improve insurance claims processing, patient collections, refunds, payment posting, and overall cash management.
• Develop, implement, and regularly update department policies and procedures to align with industry standards, TTUHSC policies, and applicable regulations.
• Oversee Human Resources-related functions within the department, including staffing coverage, timekeeping, payroll, recruitment, position management, and performance evaluations.
• Facilitate ongoing staff development by providing training and educational opportunities to maintain high performance and compliance with industry best practices.
• Support organizational goals by leading or contributing to special projects or initiatives.
• Serve as the department lead in the absence of the Managing Director, ensuring continuity of leadership and operations.

Benefits

• Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members
• Paid Time Off - Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees