Business Office Director

Valley Behavioral Health • Fort Smith, AR

4d • Onsite

About The Position

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

Requirements

• Bachelor's degree in business related field preferred
• Must have at least 3 years' experience as business office director or manager
• Inpatient experience required
• Strong management and leadership experience required

Nice To Haves

• HMS and financial counseling experience preferred
• Business Degree preferred

Responsibilities

• Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO
• Establishes and maintains controls for all cash collected and posted in Patient Accounting system
• Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
• Maintains effective communication with the leadership team to ensure that all third-party compliance guidelines are met
• Selects and monitors outside collection vendors engaged in the collection of facility receivables.
• Reviews and balances agency reports to hospital; system reports and approves agency invoices
• Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital's receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility
• Define and provide the necessary support and leadership to achieve departmental goals and objectives
• Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary

Benefits

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia's nationwide network

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees