Associate Manager - New Facility (Lease-Up)
About The Position
At Avid Storage, the Associate Manager role is a dynamic position that offers a mix of customer interactions, property upkeep, and facility management, particularly in the absence of the Property Manager. The company emphasizes a supportive culture that values employees. This role involves maintaining the efficient operation of a self-storage facility, focusing on maximizing sales and occupancy, controlling delinquencies, and ensuring proper maintenance. A key aspect is serving customers during transitional life moments, providing exceptional service, processing payments, handling insurance and retail sales, and managing collections. The position is designed for individuals seeking a career path within the company.
Requirements
- Minimum 1 year of self storage or customer service experience
- Familiarity with self storage operations software (like SSM, SiteLink, storEDGE, or similar)
- Ability to multi-task
- Ability to work unsupervised
- Ability to confidently lease units and close rentals
Responsibilities
- Maintain the efficient operation of one self storage facility
- Maximize sales & occupancy
- Control delinquencies
- Ensure proper maintenance
- Build relationships with people experiencing intimate life moments
- Provide exceptional customer service
- Perform property upkeep
- Process payments
- Handle insurance and retail sales
- Manage collections
Benefits
- Work-Life Balance – No late nights, and Sundays are always yours to enjoy!
- Competitive Pay & Benefits – We offer competitive wages, healthcare options, and PTO.
- Company Culture That Cares – We live by our mission to honor God in the service of people, creating a supportive and rewarding work environment.
- Team Events & Growth – We believe in investing in our team through group gatherings, team-building events, and opportunities for advancement.
- Strong family benefits coverage
- 3% 401k matching
- Paid holidays
- 2 weeks PTO
- Bonus Opportunity
- Paid Mileage
- Closed Sundays
- 1/2 day Saturdays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
