Associate Manager Strategy & Operations, Growth

Nclusion • Palo Alto, CA

63d

About The Position

Nclusion is on a mission to provide traditional financial services to 1.5 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most. Our Strategy & Operations team leads company-wide initiatives that accelerate growth, improve efficiency, and strengthen our ability to scale sustainably. We combine strategic thinking, data-driven insights, and operational discipline to turn business objectives into measurable outcomes. We’re looking for an Associate Manager to help drive our next phase of market growth. The ideal candidate has strong analytical skills, a process-oriented mindset, and thrives in dynamic, fast-evolving environments. As our work begins with building a presence in informal banking before layering in broader financial services, this role will focus on designing and executing the processes that make this expansion possible, from improving speed of deployment to enabling scalable growth models.

Requirements

• 4–6 years of experience in strategy, business operations, or growth-focused roles.
• Strong analytical and critical-thinking skills, with the ability to structure complex challenges and propose practical solutions.
• Proven process-improvement mindset, comfort with designing, implementing, and optimizing workflows.
• Excellent project management and cross-functional collaboration abilities, with the ability to think like an owner.
• Fluency in English and working proficiency in French.

Responsibilities

• Support strategic growth initiatives. Plan and coordinate expansion and business integration projects.
• Optimize processes. Identify inefficiencies and implement solutions to accelerate market growth, and reduce lead times.
• Contribute to business development analyses of organic, partnership and M&A strategies. Support assessments, add value to due diligence process.
• Drive operational alignment. Ensure strategic initiatives are executed effectively across teams.
• Track and report performance metrics to leadership for ongoing improvement.
• Collaborate cross-functionally with operations, finance, and legal teams to drive execution excellence.

Benefits

• 📈 401k with 4% match
• 🩺 Medical Insurance
• 🦷 Dental Insurance
• 👓 Vision Insurance
• 💸 Competitive compensation & equity – We believe in sharing success.
• ✈️ Flexible PTO – We focus on impact, not tracking vacation days. We encourage a minimum of 14 days.
• 🍽️ In-office lunch, team events & culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees