Associate Manager, Regional Core and Emerging Accounts

Ball Corporation • Westminster, CO

65d • $85,100 - $118,760 • Hybrid

About The Position

The primary purpose of the Associate Manager, Regional Core and Emerging Accounts is to oversee and nurture relationships with multiple key accounts (5-7) within a designated region. This role is pivotal in driving sales growth, ensuring customer satisfaction, and achieving business objectives through strategic account management and exceptional service delivery.

Requirements

• Bachelor's Degree or equivalent years' experience
• 6+ months experience of customer and/or commercial exposure in B2B and or B2C environments
• Communication and Interpersonal Skills: Ability to build rapport, communicate and influence others, work cross functionally
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Strong communication, negotiation, and interpersonal skills. Ability to analyze data and develop strategic plans.
• Contract Negotiation experience
• Business Acumen: Strong understanding of the company's products, services, and the industry
• Customer Service Skills: Provide excellent customer service and ensure customer satisfaction

Responsibilities

• Account Management: Develop and maintain strong, long-term relationships and execute strategic plans within assigned accounts, leveraging market insights and customer relationships to identify opportunities to drive mutual growth of revenue, share and volume.
• Customer Relationship Management: Operate as the primary point of contact for contracted customers, cultivating and maintaining strong, long-lasting relationships, serving as a trusted advisor and addressing any issues or concerns in a timely and professional manner in line with company standards and processes.
• Negotiation: Lead or support contract negotiations and renewals(based on contract size / complexity), ensuring favorable terms for both the company and the customer
• Negotiate settlements for large claims (e.g., quality disputes, obsolete inventory)
• Sales Forecasting and Reporting: Develop accurate sales forecasts and monitor progress against financial targets, identifying areas for improvement or adjustment.
• Product Knowledge and Expertise: Demonstrate in-depth knowledge of the company's portfolio of offerings to effectively communicate value propositions and address customer needs.
• Market Analysis and Intelligence: Funnel market intel, including industry trends, competitive threats, and growth opportunities, to internal strategy and business development teams to inform sales strategies and tactics.
• Cross-Functional Collaboration: Collaborate closely with internal teams such as supply chain, quality, AR, finance, and marketing to coordinate efforts and deliver seamless customer experiences from inquiry to delivery.
• Issue Resolution: Escalate and resolve supply assurance issues in partnership with supply chain teams.
• Inventory Management Support: Support Customer Success Management team in resolving slow-moving and obsolete inventory issues with key accounts, implementing strategies to minimize waste and optimize inventory turnover.
• Proactive Resource Management: Anticipate challenges and opportunities such as shortages, downtime, new product configurations, and dynamic customer needs to proactively manage internal resources to drive prioritization and maximized results.
• Contracts: Ensure compliance of all contracts.

Benefits

• Hybrid On-Site Work Environment: Based in Colorado, this position requires regular in-person engagement by working on-site for three (3) or more days per work week (with core collaboration days of Tuesday, Wednesday and Thursday). [Travel and local commute between Ball locations and other possible non-Ball locations may be required.]
• Hiring Salary Range: $85,100 - $118,760 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
• This role will be eligible to participate in the annual incentive compensation plan.
• Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Fabricated Metal Product Manufacturing
• Number of Employees: 5,001-10,000 employees