Associate Manager, LCMS Operations

IQVIA • Ithaca, NY

1d

About The Position

We are seeking an Associate Manager, Laboratory Operations to join IQVIA Laboratories in Ithaca, NY. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. Are you the "go-to" technical expert in your lab? If you have mastered the complexities of LC-MS/MS and are ready to transition from the bench into leadership, this is your next step. As the Associate Manager of LCMS Operations, you will serve as the technical heartbeat of our laboratory. This is a "player-coach" role designed for an experienced scientist who wants to lead a team while staying deeply connected to the science. You will oversee daily operations for our mass spectrometry and chromatography platforms, ensuring technical excellence and data integrity in a regulated environment.

Requirements

• Bachelor’s degree in a chemical, physical, biological, or clinical laboratory science, medical laboratory technology, or cytotechnology.
• Minimum 5 years of experience in a regulated laboratory environment.
• At least 4 years of experience in a relevant laboratory discipline.
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree.
• A Bachelor’s degree in a chemical, physical, or biological science.
• Minimum of 4-5 years of hands-on experience in a regulated laboratory, with a deep focus on Triple Quad Mass Spec and UPLC.
• Experience with Watson LIMS or equivalent bioanalytical data management systems.
• The ability to not just solve a problem, but to explain the "why" behind it to both technical and non-technical team members.
• Previous experience leading team operations in a regulated laboratory

Responsibilities

• Act as the primary technical lead for Triple Quadrupole Mass Spectrometers and UPLC systems (Waters and other major manufacturers).
• Lead compound optimization, calibration, tuning, and the integration of chromatographic peaks.
• Oversee data analysis and uploads within Watson LIMS, ensuring strict adherence to SOPs and regulatory guidelines (GLP/GCP/CLIA).
• Serve as the final escalation point for technical anomalies, articulating complex hardware and method challenges to cross-functional stakeholders.
• Supervise a team of laboratory professionals, managing daily workflows, scheduling, and training on sample preparation and robotic liquid handling.
• Identify opportunities for cost savings, efficiency, and continuous improvement within the bioanalytical workflow.

Benefits

• We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental, and emotional, financial, and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
• To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees