Associate Manager Data Science, GTM Analytics

Qualtrics • Provo, UT

4h • Hybrid

About The Position

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Analytics and Data Science Manager, Go-To-Market (GTM) Planning & Insights
Why we have a role: The Qualtrics GTM Planning & Insights team is looking for a senior data systems focused leader to grow our CDMX data operations/quality team and maintain an exceptional level of data quality within our go-to-market data sources. This role is essential to enabling our go-to-market operations and surfacing valuable insights to our field teams.

Requirements

• Strong technical and data engineering skills
• 4+ years of demonstrated experience with databases, SQL, data integration/ETL tools, and/or languages like Python
• 2+ years of experience leading and developing teams of analysts
• Knowledge of data management and quality practices
• Demonstrated project management, process management, and stakeholder management skills
• Degree from a top-tier university with an analytical focus (e.g. computer science, information systems, business analytics, STEM)

Nice To Haves

• Experience with sales operations, sales planning processes, and associated CRM systems (i.e. salesforce.com or SAP C4C) preferred

Responsibilities

• Oversee maintenance of critical data sources, pipelines, mappings, and logic used by global go-to-market teams for the purposes of sales, customer success, and marketing operations. Create and update complex data queries, views, and reports.
• Establish processes to govern and improve data quality/accuracy/integrity. Proactively identify/flag/resolve issues. Conduct reporting and RCA on data quality.
• Act as ‘subject-matter-expert’ on key data sources and collaborate with analysts, field teams, and other stakeholders to ensure data is being used to drive business outcomes.
• Manage stakeholder relationships and understand a complex set of policies to work effectively with global teams
• Manage a team of analysts handling a high volume of projects and ticket-based requests

Benefits

• Workspaces: We have quiet spaces to take a call or for deep thinking, and other spaces dedicated to collaboration.
• Commuter Benefits: We offer a generous monthly allowance to be used for transportation and to help you commute to the office.
• Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• Q Mentor Program: Looking to grow in your career? Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager