Associate Manager, Clinical Nursing (RN)

Los Angeles LGBT Center•Los Angeles, CA

23h•$109,516 - $115,600

About The Position

The Associate Manager, Clinical Nursing (RN) provides leadership and oversight to Nursing Coordinators (RNs) and LVN Care Coordinators, ensuring high-quality patient care and compliance with regulatory standards. Key responsibilities include supervising staff, managing clinical operations, maintaining adequate staffing and supplies, and supporting staff development. The position oversees quality improvement efforts, participates in audits and policy development, and collaborates with other Health Services leaders to maintain a positive clinical environment.

Requirements

Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people
A passion for the Center’s work and its mission to make the world a better place for LGBTQ people
Current California RN license required
Current AHA CPR certification
Minimum of three years of experience in direct patient care, preferably in an ambulatory care setting
Working knowledge of infectious diseases, e.g., HIV/AIDS, STIs, and state/ federal reporting requirements
Basic working knowledge of care coordination and navigation throughout the managed care process i.e., prior authorization, specialty care coordination, patient assistance program
Strong communication, organizational, and interpersonal skills with a high level of attention to detail
Proficiency with Microsoft Office, Electronic Health Records, and other software systems
Ability to be self-motivated and dedicated to initiating and completing complex tasks
Ability to handle multiple tasks, be detailed oriented, and maintain strict confidentiality of medical information
Able to work well independently with minimum supervision
Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment

Nice To Haves

Experience in outpatient nursing management preferred
Bilingual skills, a plus (English/Spanish fluency preferred)

Responsibilities

Provide direction and guidance to Nursing Coordinators (RNs) and LVN Care Coordinators
Collaborate with Health Services leadership to align nursing programs with patient care and regulatory standards
Ensure adequate staffing levels and clinical coverage to meet care and compliance needs
Oversee supply management related to patient care, including ordering and inventory of medications, equipment, and supplies
Maintain a positive clinical environment in partnership with supervisors and other managers
Lead human resources functions for direct reports, including performance feedback and evaluations
Develop and implement staff training to meet continuing education, contract, and team development goals
Ensure clinical staff practice within defined scopes of practice
Conduct or participate in regular team meetings to support communication and staff engagement
Provide Quality Management oversight across Health Services divisions and applicable Center areas
Participate in the Quality Risk Management Committee and ensure timely monitoring and reporting
Contribute to or lead special project teams to address quality or operational concerns
Participate in audits and support preparation of corrective action plans
Ensure policies and procedures comply with regulatory, licensure, and contractual standards
Participate in Nursing Unit Level Policy and Procedure Committee to maintain current documentation
Ensure staff understand and adhere to updated policies and procedures
Maintain documentation to ensure compliance with Center policies and external requirements
Attend Center and Health Services meetings as required
Perform other duties as assigned