Associate, Loan Operations

S&P Global

1d • $47,000 - $60,000

About The Position

About the Role: Grade Level (for internal use): 07 About the Role: The Team: The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs. In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority. This is an exciting opportunity to learn about finance, banking, syndicated loan market, and Software as a Services (SAAS) technology. Responsibilities and Impact: As an Associate, you are expected to support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity. These include but are not limited to guiding clients thru our interface, creation of Primary and Secondary trades, managing closing of trades, accurate reviewing of the documentation, timely execution of requests from clients and daily review and action of control and exception reports. Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA standards for processing and closure of primary and secondary par loan transactions and/or trades. You will be responsible for pro-actively identifying internal and external trade and system related issues effectively. This will also require the ability to work seamlessly with internal partners and management on resolution plans and/or additional escalations. Your ability to capture and channel user feedback through proper communication and listening skills is imperative. You will be required to partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients and facilitate the continuous improvement of our products and services. You should be willing and able to cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients.

Requirements

• Bachelor’s Degree or equivalent work experience
• Must be able to handle stressful customer situations with patience and poise
• Ability to organize and prioritize complex issues and projects to completion
• Able to demonstrate knowledge and experience in working with internet-based applications
• Ability to think laterally, provide proper issue analyses, and question current processes
• Eager to learn with strong analytical and problem-solving abilities
• Proficient PC skills, especially in Microsoft Word and Excel
• Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.

Nice To Haves

• Bachelor's degree (Finance, Economics, or related field)
• Work experience within the financial and/or syndicated loan industry
• Strong process improvement skills

Responsibilities

• support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity
• guiding clients thru our interface
• creation of Primary and Secondary trades
• managing closing of trades
• accurate reviewing of the documentation
• timely execution of requests from clients and daily review and action of control and exception reports
• Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA standards for processing and closure of primary and secondary par loan transactions and/or trades
• pro-actively identifying internal and external trade and system related issues effectively
• capture and channel user feedback through proper communication and listening skills
• partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients and facilitate the continuous improvement of our products and services
• cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level