Associate Lending Specialist

LPL Financial•Fort Mill, SC

29d•$25 - $42

About The Position

Where Ambition Meets Innovation: Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. The Associate Lending Specialist is a critical role within the Banking & Lending organization. Our aspiration at LPL is to be the best firm in Wealth Management. To deliver on this, we are investing in best-in-class banking and lending solutions that will help advisors to serve their clients’ needs more holistically. In this role, you will have the unique opportunity to support our portfolio of lending solutions and drive adoption within LPL’s industry-leading distribution network. Your primary focus will be to support our new Secured Credit Account (SCA) is a securities-based line of credit which provides Advisors with a new liquidity tool to help their clients take advantage of an opportunity to invest in a new business or real estate or meet an unexpected expense – all without disrupting their investment portfolio strategy. You will be part of a team that plays a critical role in the day-to-day operation of SCA and the delivery of an exceptional Advisor experience.

Requirements

Bachelor's degree in Finance, Business Administration, or a related field.
3+ years of experience within financial services (preferably in a wealth management context) with knowledge of securities-backed lending and margin.
Experience providing exceptional support and service to client-facing financial professionals and their teams.
Verbal and written communication skills.
Strong desire and ability to solve problems and meet Advisor and client needs.
High commitment to owning the resolution of issues.
Highly organized with proven ability to prioritize multiple tasks.
Ability to listen carefully and respond emphatically and effectively.
Ability to learn, assimilate, and communicate information effectively.
High intellectual curiosity.
Ability to work in a fast-paced, dynamic environment with a focus on results.

Responsibilities

Serve as SCA and margin product expert and support Advisor inquiries, including, but not limited to: Key product characteristics, benefits, and risks; How to use the systems and technology that support these products over the product life cycle from loan origination, loan draws, loan payments, to account closure; and Product policies and procedures.
Serve as first point of contact to help Advisors with inquiries and requests to resolve client issues, concerns, and time-sensitive needs.
Escalate lending product policy exception requests.
Support the transition of external client loans to LPL.
Provide feedback and suggestions for continuous improvement to the Product Manager, Lending Solutions.