Associate, Infrastructure Operations Analyst II

BNY Mellon • Pittsburgh, PA

2d • Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Associate, Infrastructure Operations Analyst (Batch Requests/BMC Control-M, Broadcom ESP) to join our Production Control team. This role is located in either our Pittsburgh or Lake Mary (Greater Orlando, FL) sites. Please note this shift is for Tuesday - Saturday via 4pm – 12am. Our Production Control team provides 24x7 support for all batch requests and one-time changes. We monitor and enforce defined OLAs and SLAs and handles targeted application recovery supporting multiple Control-M scheduler environments. Production Control processes mainframe and distributed requests, handles abend resolution, maintains exception alerting logic, and works closely with application-aligned support on batch-oriented requirements. The management scope of Production Control includes Production, DR and Test environments and is concentrated on monitoring and recovery elements. In this role, you’ll make an impact in the following ways:

Requirements

• Bachelor's degree in computer science or a related discipline, or at least 5 years of equivalent work experience required
• 2 - 3 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.
• Experience with BMC Control-M, Broadcom ESP (Automated Workload Schedulers)
• Knowledge of z/OS
• Proficiency with TSO/ISPF
• Knowledge of JCL and mainframe utilities
• Unix/Windows OS knowledge
• Experience with ServiceNow
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team

Responsibilities

• Batch request handling
• Clear and precise documentation
• Abend resolution
• Batch Scheduling
• Incident Escalation
• Incident recovery/remediation
• Release management/Code Deployment
• Application Support
• Metric Reporting

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level