Systems Administrator II, Infrastructure Operations

CardWorks

2d • $80,202 - $89,113

About The Position

The position is responsible for managing a large service and storage infrastructure. The responsibilities include provisioning, installation/configuration, monitoring, upgrading and maintenance of system hardware and software. Ensure highest levels of system and infrastructure availability. Provide tier 2 tier 3 escalation. In addition, this role will include functions involving data center management. Provide guidance and assistance to junior members of the team. This position requires sharing on-call responsibilities and some planned off-hour work.

Requirements

• Bachelor’s degree in Computer Science or Information Systems or equivalent combined education and experience required
• Five (5) +years’ experience working with Microsoft Windows desktop and server operating systems
• Experience and knowledge of industry compliance standards such as Payment Card Industry (PCI) preferred
• Knowledge and experience with Linux is preferred
• PowerShell scripting experience is preferred
• Cloud knowledge AWS, Google, Azure preferred
• Thorough knowledge of Microsoft Server and Desktop Products
• Knowledge of VMWare ESX server virtualization products
• Success as a competent troubleshooter
• Ability to prioritize multiple tasks and meet appropriate deadlines
• Excellent organizational skills
• Foster company success through a professional appearance, being courteous to internal customers and associates, having a positive attitude, and being a team player
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with essential job functions
• Ability to multi-task is essential

Nice To Haves

• Microsoft certification a plus
• Cloud certification a plus

Responsibilities

• Applies OS patches and upgrades on a regular basis
• Upgrades administrative tools and utilities and Configures and adds new services as necessary
• Maintains and administer the company Active Directory infrastructure, including users, computers, security/distribution groups, organizational units, and group policy objects
• Administers the company Single-Sign-On (SSO) solution and configures new applications and maintain existing applications to take full advantage of SSO
• Manage, monitor, and maintain Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID
• Provides project management for system upgrades and rollouts where applicable
• Analyzes hardware and software system performance, review monitoring tools, and perform routine maintenance as necessary
• Escalates to management any issues of significant or immediate concern
• Installs new or rebuilds existing servers in accordance with standards and project/operational requirements, including the configuration of hardware, peripherals, services, settings, directories, storage, etc.
• Adheres to defined change control procedures and be able to work in a fully audited financial services environment using accepted best practices
• Researches and recommend innovative approaches for system administration tasks that leverage finite resources
• Ensures that system hardware, operating systems and software systems adhere to company policies
• Develops and maintains installation, configuration and hardening procedures
• Assists in the administration of the Exchange email environment
• Assists in the administration of the VMware and Hyper-V virtual server environments
• Provides helpdesk support as required by operational needs

Benefits

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
• Benefits Package -Medical, Dental, and Vision (plus much more)
• 401(k) Plan with Company Match
• Short- & Long-Term Disability
• Wellness Programs
• Group Life and AD&D Insurance
• Paid Vacation, Sick Days and bank Holidays
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level