Associate Implementation Engineer

Amadeus • Bogota, NJ

32d • Hybrid

About The Position

This position is responsible for providing implementation-related services and support to the Amadeus Airport IT Americas OPS Implementation team. Will work with the global OPS team consisting of product delivery, project managers, and system engineers and will use their existing background of supporting and delivering to assist with the delivery of the full suite of OPS solutions and will interact with the Implementation team daily to determine project requirements, understand client issues (and enhancement requests), and provide support where needed.

Requirements

• Bachelor's Degree (Information Technology, Computer Science, Business Administration w/ IT experience) or 2-3 years related experience and/or training, or equivalent combination
• Strong Communication Skills
• Ability to work independently or as part of a team
• Familiarity with SaaS, Microsoft Windows Server, basic scripting skills

Nice To Haves

• Accounting and/or contract knowledge preferred

Responsibilities

• Discuss with relevant airport departments to define Business Processes/Rules to successfully implement Airport IT systems within a project scope
• Participate in system upgrades, enhancements both on customer premise and remotely
• Support pre-sales team with time estimates
• Provide post go-live support remotely for customers

Benefits

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Number of Employees: 5,001-10,000 employees