Associate I - Strategy

Acrisure • Grand Rapids, MI

1d • Hybrid

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. Our Strategic Associate provides general administrative support to internal initiatives tied to automation, quality control of data associated with automation, testing and aiding in the development of automation. This role will work within our Regulatory Affairs team and is a hybrid work schedule out of our Studio Park office location in Grand Rapids, MI.

Requirements

• Able to work independently and enjoy a high degree of interaction with team members
• Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
• Demonstrate strong proofreading skills
• Demonstrates excellent time management and prioritization skills
• Attention to detail and commitment to a high level of accuracy
• The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude
• Associates Degree or the recognized equivalent of education and experience is required
• Minimum of 2 years of general office experience required
• Excellent PC skills including Microsoft Office Suite, Adobe and internet experience is required
• At least one year in a customer service role and/or administrative role is required
• Ability to multi-task in a fast-paced environment is required
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

• Review and analyze data for accuracy
• Organize and identify data into one central location
• Testing and development for AI initiatives
• Troubleshoot workflows built in AI and report issues
• Prioritizes conflicting needs
• handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
• Maintains confidences and protects operations by maintaining a high degree of confidentiality with all sensitive information and assigned tasks
• Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team
• Maintains current knowledge of team responsibilities and is cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance
• Maintains a broad awareness of the roles of the immediate team members and work function
• Other projects as assigned

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
• This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree