Associate I - Carrier Credentialing

Acrisure-posted 6 days ago

Full-time • Entry Level

Onsite • Grand Rapids, MI

5,001-10,000 employees

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About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. Our Carrier Credentialing Associate provides general administrative support to internal initiatives tied to automation, quality control of data associated with automation, testing and aiding in the development of automation. This role will work within our Regulatory Affairs team out of our Studio Park office location in Grand Rapids, MI.

Review and analyze data for accuracy
Organize and identify data into one central location
Testing and development for AI initiatives
Troubleshoot workflows built in AI and report issues
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
Maintains confidences and protects operations by maintaining a high degree of confidentiality with all sensitive information and assigned tasks
Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team
Maintains current knowledge of team responsibilities and is cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance
Maintains a broad awareness of the roles of the immediate team members and work function
Other projects as assigned

Able to work independently and enjoy a high degree of interaction with team members
Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
Self-motivated and driven
Maintain a sense of urgency and ability to work with and meet deadlines
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
Demonstrate strong proofreading skills
Demonstrates excellent time management and prioritization skills
Attention to detail and commitment to a high level of accuracy
The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information
Ability to maintain a professional demeanor and positive attitude
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
Associates Degree or the recognized equivalent of education and experience is required
Minimum of 2 years of general office experience required, including at least one year in customer service role and/or administrative role
Excellent PC skills including Microsoft Office Suite, Adobe and internet experience is required
Ability to multi-task in a fast-paced environment is required
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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Associate I - Carrier Credentialing

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