Associate HL7 Integration Engineer

CompuGroup Medical • Owings Mills, MD

5d • Hybrid

About The Position

Create the future of e-health together with us by becoming an Associate HL7 Integration Engineer At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

Requirements

• Networking Knowledge: Strong understanding of computer networking concepts and permission structures.
• Issue Documentation: Capable of documenting customer issues and resolutions in CRM systems.
• Travel Availability: Willing and able to travel occasionally for on-site HL7 software implementations at client locations.

Responsibilities

• Customer Service: Responds promptly to customer service issues, ensures timely resolution, and follows up with all customers.
• Interdepartmental Liaison: Acts as a bridge between LABDAQ Technical Support, LABDAQ Implementation, LABDAQ Sales, and third-party system teams.
• Project Maintenance: Manages and maintains integration projects, ensuring they are on schedule and properly assigned.
• Documentation: Accurately documents all work related to projects in SAP.
• Testing Coordination: Coordinates and follows up to ensure HL7 interface testing is completed by both vendors and clients.
• Problem-Solving: Troubleshoots issues and provides innovative solutions and workarounds.
• Analysis & Support: Performs complex analysis, testing, and support services for assigned projects.
• Project Coordination: Coordinates project timelines with clients and third-party vendors for HL7 implementation and support.
• End User Support: Provides advanced application support and guidance to end users.
• Problem Assessment: Quickly assesses problems and identifies effective solutions.

Benefits

• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
• Career Opportunities : We are offering a variety of internal career opportunities and numerous long-term perspectives.
• Security : We offer a secure workplace in a crisis-proof market.
• All-round benefits package : Medical, Dental and Vision as well as 401k with employer matching.
• Personal Time Off to promote work life balance.
• Work environment : Modern workplaces, flexible working hours, hybrid work options and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees