Associate, Grower Services and Communications
About The Position
The Associate, Grower Services and Communication supports the Grower Services function by coordinating initiatives, synthesizing information, and delivering clear, timely communications that strengthen grower relationships and enable informed decision-making by leadership. This role plays a critical part in connecting operational activity, grower feedback, and data inputs into coherent updates, insights, and narratives for both internal and external audiences. The Associate works closely with Grower Services leadership and cross-functional partners to support planning, execute programs and events, and ensure a consistent, high-quality grower experience. The position requires strong judgment, organization, communication skills, and a customer-service mindset, balancing strategic support work with hands-on execution across multiple priorities.
Requirements
- Bachelor’s degree in Communications, Business, Marketing, Agriculture, Operations, or a related field, or equivalent practical experience
- 3–5 years of relevant experience in a role involving communications, program and event coordination, operations support, client services, or cross-functional project work
Nice To Haves
- Experience working in agriculture, food systems, manufacturing, or similarly complex operational environments, preferred
- Working knowledge of Salesforce a plus
Responsibilities
- Support Grower Services leadership by gathering, organizing, and synthesizing grower data, feedback, and operational updates
- Prepare and present clear summaries and materials that highlight grower status, trends, risks, and key considerations to support leadership planning and decision-making
- Translate complex or technical information into accessible, executive-ready insights and narratives
- Proactively surface patterns, observations, and questions that help inform next steps and priorities
- Responsible for the development, coordination, and dissemination of grower-facing communications, including newsletters, letters, updates, and seasonal or harvest-related messaging
- Prepare presentations, decks, and written updates for senior and executive leadership
- Ensure communications are accurate, timely, audience-appropriate, and aligned with business priorities
- Deliver consistent messaging with consistency and clarity across all grower and leadership communications
- Partner with Marketing, Operations, Plant teams, and other stakeholders to collect inputs, align messaging, and support execution of grower-related initiatives
- Manage and execute cross-functional activities to ensure projects move forward smoothly and deadlines are met
- Act as a reliable point of connection between teams to support shared goals
- Lead planning and execution of grower meetings, events, educational sessions, and field activities, including logistics and onsite coordination
- Manage time-sensitive initiatives such as harvest communications, ensuring information is accurate and distributed through appropriate channels
- Manage multiple concurrent projects, balancing priorities while maintaining attention to detail and follow-through
- Maintain regular communication with growers, farm managers, and internal teams to support a positive, responsive grower experience
- Responsible for customer service inquiries, issue tracking, and follow-up to ensure timely resolution
- Monitor feedback from surveys or service interactions to help identify opportunities for improvement
- Support CRM updates and documentation to keep grower information organized and accessible
- Oversee daily operations of the grower store, ensuring products and supplies are available to meet grower needs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
