Associate Golf Professional

BallenIsles Country Club•Aurora, CO

45d•$15 - $20

About The Position

Valley Country Club is seeking an Associate Golf Professional! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose: Assists in administering all daily operations, including, but not limited to: facilitating sales, assisting with merchandise, operating the POS system, managing handicap and tee sheet applications, acting as a ranger, starter, guest relations, outside service, or golf shop shifts.

Requirements

Associate’s degree (AA); or six months to one year of related experience and/or training; or equivalent combination of education and experience.
Ability to read and speak English is required in order to perform the duties of the job (e.g., the associates are required to communicate with English-speaking customers or co-workers, and the manuals for the equipment the associates may use are in English).
Knowledge of Microsoft Office applications.
Experience with computerized POS and tee time system.
Current PGA/LGPA Membership

Responsibilities

Administers all point-of-sale application revisions and needs as they apply to green fee sales, merchandise sales, and member/guest billing. Coordinates with the Accounting Department on all policy and procedure revisions, updates, and implementation.
Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as they apply to duplicate charges and over- or underpayment. Tracks all force posts and no-show charges as applicable.
Initiates and promotes all club golf activities.
Creates lesson plans and provides both individual and group instruction.
Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyers with procurement and merchandise, and shop assistants with merchandising and sales.
Supervises preparations for all golf outings, including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets, and hole assignments.
Monitors all members’ scores, reports handicapping to USGA, and bills members.
Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work; evaluating performance; rewarding; and disciplining maintenance associates; addressing complaints; and resolving problems.
Assists in the management of department members that may include, but are not limited to: Starters, Player Assistants, and Guest Services Attendants.
Ensures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs.
Assists in monitoring business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other expenses.
Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
Conducts staff meetings with subordinates.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Performs other duties as required.