Associate, Fund Operations

CIM Group•Phoenix, AZ

About The Position

About CIM Group CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE: The Global Client Group is seeking an Associate to manage the day-to-day interactions with the Japan, Private Wealth, Institutional Partner distribution teams, as well as fund administration vendors. The Associate will interface across multiple departments to communicate time-sensitive, proprietary information to each of our partners. This person will be the main point of contact for internal and external communications regarding product-specific operational inquiries. This position is best suited for candidates who excel in fast paced, collaborative work environments. You will work closely with the Legal, Compliance, Fund Accounting, Tax, Marketing, IT, and Internal Audit.

Requirements

Bachelor’s degree (preferably Finance, Economics, Accounting or Business)
2+ years relevant experience in the investment management or financial services industry with a focus on investor relations
Series 7/63 or Series 99 licensing required or willing to obtain within 6 months
Ability to read, analyze and interpret complex documents
Ability to respond effectively to sensitive inquiries or complaints in written and verbal format to a wide range of audiences
Ability to effectively interact with both internal and external parties on complicated topics and sensitive matters
Demonstrated competence with Microsoft Office including Outlook, Excel, PowerPoint, Word, SharePoint and Teams
Ability to analyze reporting metrics and spot variables
Ability to comprehend general economic data and statistics
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to prioritize varying requests and manage a variety of responsibilities.
Ability to work with confidentiality when needed.

Nice To Haves

Preferred experience with Salesforce

Responsibilities

Manage daily requests for a specific fund or funds from internal sales team members, firms, investors, partners and other internal parties in a timely manner.
Support internal and external stakeholders with on-boarding, account opening, maintenance requests, capital calls, distribution requests, reporting and other transactions.
Oversee several vendors utilized as part of the partner and investor on-boarding, reporting and communication process, as well as represent CIM in a professional and collaborative manner.
Assist with deliverables outlined by leadership to establish servicing for new fund launches and/or restructuring activity.
Speak comfortably and confidently with advisors, firms, and investors.
Escalate issues to the manager as they arise.
Interface with internal departments such as, Legal, Compliance, Fund Accounting, Tax, Marketing, IT, and Internal Audit.
Monitor recurring requests, analyze reports, follow and maintain proper procedures and processes that preserve privacy, reporting and regulatory requirements.
Work with Custodians to reconcile positions and transactions.
Document procedures for processes and review on a recurring basis.