Associate Experience Analyst

West Bend Insurance Company•West Bend, WI

5d•$84,000 - $105,000•Hybrid

About The Position

The Associate Experience Analyst supports implementing Human Resources (HR) talent strategies to enhance the associate and candidate experiences and build a company culture that supports business objectives and values. It also supports continuous improvement efforts towards HR processes to drive greater efficiency. Work Location This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. At the heart of our culture is a simple belief: when our associates thrive, our business thrives. As an Associate Experience Analyst , you’ll help bring that belief to life. In this role, you’ll champion initiatives that elevate every stage of the associate and candidate journey—ensuring our people feel heard, valued, and inspired. You’ll support high-impact HR strategies, strengthen our culture, and help shape a workplace experience that reflects who we are and where we’re going.

Nice To Haves

4–6 years of HR or related experience
Experience with continuous improvement methodologies
Familiarity with associate engagement platforms and tools
Strong awareness of workplace and cultural trends
Excellent project management and organizational skills
Ability to build influence and alignment across teams
Creative, solutions-oriented mindset
Exceptional written and verbal communication skills
Ability to translate feedback into thoughtful action
Comfort working with workforce and business analytics
Bachelor’s degree in Human Resources or a related field

Responsibilities

Amplify the associate voice by driving our listening strategy—creating meaningful feedback loops and transforming insights into action.
Strengthen engagement across the enterprise by supporting survey strategies, recognition programs, and follow-through on company-wide action plans.
Bring our culture to life through initiatives that embed our values into daily interactions, leadership behaviors, and the overall associate experience.
Create moments that matter by planning and delivering signature events such as our annual Summit and milestone celebrations.
Curate a thoughtful associate journey , shaping key touchpoints like 3- and 12-month check-ins to foster connection, clarity, and community.
Collaborate across teams , partnering with Organizational CX to align associate and customer experience strategies.
Advance inclusion and belonging through targeted programming that strengthens a culture where everyone can contribute and thrive.
Champion community engagement by coordinating volunteer opportunities and supporting our volunteer time off (VTO) program.
Drive HR excellence by evaluating processes, identifying efficiency opportunities, and helping design scalable, streamlined workflows.