User Experience Analyst

Jobgether•Kansas, KS

20h•Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a User Experience Analyst - REMOTE. This role is pivotal for the partnership division, leveraging decades of expertise to enhance consumer lending offerings. You will support the product testing process by gathering essential user data, identifying trends, and generating insights that inform product development and improvements. As an expert in data analysis tools, you will collaborate closely with various teams to ensure the collection and interpretation of data lead to actionable strategies. This is an exciting opportunity to contribute significantly to the success of our innovative projects.

Requirements

Bachelor's Degree or equivalent experience.
5+ years’ experience in a customer insight analyst or user research role.
Experience with survey design and qualitative research methodologies.
Strong statistical analysis skills with ability to translate complex data into actionable insights.
Experience with data visualization tools (Tableau, Power BI, or similar).
Excellent written and verbal communication skills.

Responsibilities

Lead the efforts with key stakeholders to create survey instruments and focus group frameworks.
Establish methodologies for collecting both qualitative and quantitative customer data.
Use data to understand user needs and behaviors.
Collect and analyze customer data from surveys, sales data, and market research reports.
Develop data-driven recommendations for product improvements.
Advise product teams on optimal data collection approaches.
Present findings to stakeholders through clear reports and presentations.
Evaluate the performance of existing products and features.