Associate Engineer, Shift Engineering, Devens Biologics Digital Plant

Bristol Myers Squibb • Devens, MA

36d • Hybrid

About The Position

The Digital Plant Shift engineer will be an integral member of the Digital Plant team within Bristol Myers Squibb at the Devens, MA campus. This role requires troubleshooting, root cause analysis, development of resolutions to Incidents, Investigation support, Information and Data requests, and technical support for Biologics Manufacturing Processes in a timely manner with escalation as needed. Business Critical computerized systems include process automation systems, manufacturing execution systems, quality system, data systems, and other systems directly supporting operations at the Devens campus. In addition, this role provides application service management, outage management, life-cycle management, and compliant change implementation.

Requirements

• Minimum education of a bachelor's in engineering or equivalent degree or combination of education and technical experience is required.
• Minimum of two (2) years' experience with Process Control Systems or Manufacturing Systems is required.
• Knowledge and/or application of computerized systems.
• Demonstrated troubleshooting skills.
• Understands the expectations of working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to work in a team environment.

Responsibilities

• Support the 24/7 operation of all GMP computerized systems (including Process Automation Systems, and Manufacturing Execution Systems) utilized at the Devens Biologics site.
• Focus on developing the technical and communication skills required to effectively support and troubleshoot complex automated and computerized systems while working in a cross functional organization.
• Follow applicable standard operating procedures while working with validated systems.
• Investigate the root cause of incidents. Propose resolution and escalate issues accordingly.
• Leverage and develop documentation within the knowledge base to resolve issues encountered and facilitate the troubleshooting of future incidents.
• Act as the site point of contact for planned and unplanned outages.
• Perform periodic system administration related activities to ensure systems operate within prescribed specifications.
• Support the configuration, testing and implementation of process control solutions to a variety of complex technical problems.
• Provide excellent customer service to internal stakeholders.

Benefits

• Medical, pharmacy, dental and vision care.
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
• Financial well-being resources and a 401(K).
• Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
• Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
• Parental, caregiver, bereavement, and military leave.
• Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
• Other perks like tuition reimbursement and a recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Number of Employees: 5,001-10,000 employees