Associate Engineer, Shift Engineering, Devens Biologics Digital Plant

Bristol Myers Squibb • Devens, MA

4d • Onsite

About The Position

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. The Digital Plant Shift engineer will be an integral member of the Digital Plant team within Bristol Myers Squibb at the Devens, MA campus. This role requires troubleshooting, root cause analysis, development of resolutions to Incidents, Investigation support, Information and Data requests, and technical support for Biologics Manufacturing Processes in a timely manner with escalation as needed. Business Critical computerized systems include process automation systems, manufacturing execution systems, quality system, data systems, and other systems directly supporting operations at the Devens campus. In addition, this role provides application service management, outage management, life-cycle management, and compliant change implementation.

Requirements

• Minimum education of a bachelor’s in engineering or equivalent degree or combination of education and technical experience is required.
• Minimum of two (2) years' experience with Process Control Systems or Manufacturing Systems is required.
• Knowledge and/or application of computerized systems.
• Demonstrated troubleshooting skills.
• Understands the expectations of working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to work in a team environment.

Responsibilities

• Support the 24/7 operation of all GMP computerized systems (including Process Automation Systems, and Manufacturing Execution Systems) utilized at the Devens Biologics site.
• Focus on developing the technical and communication skills required to effectively support and troubleshoot complex automated and computerized systems while working in a cross functional organization.
• Follow applicable standard operating procedures while working with validated systems.
• Investigate the root cause of incidents.
• Propose resolution and escalate issues accordingly.
• Leverage and develop documentation within the knowledge base to resolve issues encountered and facilitate the troubleshooting of future incidents.
• Act as the site point of contact for planned and unplanned outages.
• Perform periodic system administration related activities to ensure systems operate within prescribed specifications.
• Support the configuration, testing and implementation of process control solutions to a variety of complex technical problems.
• Provide excellent customer service to internal stakeholders.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
• Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees