Associate, Email Operations - Fidelity Institutional and Asset Management Marketing
About The Position
The Role Do you have a passion for applying email channel expertise and personalized data to meet customer needs and drive engagement across digital channels? Are you looking to implement enhanced operational processes and new technology? Join our Marketing Automation and Lead Management team for an opportunity to bring collaborating, crafting, developing and analyzing to the forefront of outstanding email experiences. The Team The Email Strategy & Operations team is part of the Fidelity Institutional (FI) & Asset Management Marketing Digital Engagement team with a focus on delivering industry leading client experiences through our digital channel innovation. We are focused on keeping clients and prospects engaged with our content and building positive brand recognition. We are committed to building a team culture where individuals can grow and flourish.
Requirements
- Experience with HTML, CSS, JavaScript, AmpScript , and Adobe Creative Cloud
- Experience with Salesforce Marketing Cloud including Journey building and Distributed Marketing and other marketing automation platforms
- Basic understanding of Salesforce CRM or CRMs data
- Ability to understand system architecture and platform capabilities
Responsibilities
- Develop and maintain dynamic email content
- Audit and perform quality assurance on electronic communications to ensure flawless delivery, including peer and team design reviews
- Support and monitor email communications in production, troubleshoot technical issues, and make modifications as necessary to ensure communication accuracy
- Test, optimize and debug email content for deliverability and rendering
- Ability to analyze problems and devise practical solutions
- Ability to effectively collaborate across the Marketing team and with business partners
- Integrity and purpose with a strong sense of accountability owning successes and failures
- Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging collaborators and senior resources
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
